Customer Reviews
CopperSmith is Excellent
Based on 562 Reviews on YotPo
Catherine Troxell with Grace Thomas Designers shares her experience.
Listen to the Leary's experience with their custom dream home!
Hear how the Harrison's created their ideal entertainment space.
Dan C.
Verified Reviewer
07/31/2019
It was easy to order this beautiful…
It was easy to order this beautiful copper table top online. The table top arrived on time, well packaged, and the finish was exactly as seen online. It easily hooked onto a table base I purchased separately online and stained. Great customer service and overall experience. I would recommend coppersmith without hesitation.
Gale F.
Verified Reviewer
07/23/2019
I love the color and texture of the…
I love the color and texture of the copper top, it was just what I wanted for my dining room. I’m very pleased. It arrived in perfect shape, probably due to care of the packers. Couldn’t be happier.
Gail D.
Verified Reviewer
07/18/2019
We ordered a very large custom range…
We ordered a very large custom range hood from CopperSmith. The attention to detail in the layout was first class. When it arrived we were impressed by the quality and precision in construction. The finished product was made precisely to the measurements I gave them. The custom packaging showed great care. Our installer was impressed by the quality of the seams and the thickness of the copper. I highly recommend CopperSmith to anyone looking into having anything custom made!
Joan H.
Verified Reviewer
07/15/2019
CooperSmith was responsive to my…
CooperSmith was responsive to my questions, helpful sales support and efficient in producing a custom, unique product. I give them 5 stars.
Terry M.
Verified Reviewer
07/09/2019
Fire farmhouse sink
My wife and I love the sink. However there are a few things that could have been better. First the sink comes with a patina on it, there were a few shiny spots( not a real big deal). Second is we understood its hand made so allowing for that the left side of the sink was about 1/4 in out of square in 9 inches. The front was also out of spuare. Over all the team a coopersmith were helpful and responded quickly to all questions we had. We would consider using there product in future projects. 4 stars because im a very picky consumer.
Jackie P.
Verified Reviewer
07/03/2019
I love my copper range hood
I love my copper range hood. World Copper Smith was wonderful to work with. They were very through in all measurements. When I had a question a few years after the hood was installed they got back to me immediately and resolved all my questions on cleaning. Great people and great quality! Worth every penny.
Kristene G.
Verified Reviewer
07/02/2019
My experience with World CopperSmith…
My experience with World CopperSmith was amazing! I wanted to have a piece or two to be our focal point of our home as we built it, and selected everything else to go with it. We chose a copper farm sink and a hood. That puts a lot of pressure on those focal pieces coming out right! But they were gorgeous! And you wouldn’t believe the comments we get on them. People are already running off to see if they can duplicate it, lol 😂! CopperSmith got our stuff here so fast, knowing that our new construction was waiting on those items. We are all around just really impressed with the service and product.
Lisa K.
Verified Reviewer
06/26/2019
Great customer service
Great customer service! Great follow up!
S W.
Verified Reviewer
06/19/2019
Excellent service!
From start to finish, our experience has been great. CopperSmith answered all our questions during the design phase and we are so pleased with our copper hood. The workmanship is very high quality and the hood is the centerpiece of our remodeled kitchen. Worth every penny!
The P.
Verified Reviewer
06/17/2019
So Happy!
I was nervous about ordering such an important part of our kitchen online and did a lot of research before hand. We are so happy with our range hood, such helpful sales associates, very patient and attentive. Answered all our questions quickly, gave good input and advice. It came quickly once I decided which one was right for us. Packaged perfectly and arrive without a scratch. The quality and beauty of the hood makes it the centerpiece of our kitchen. We could not be happier!
Debbi N.
Verified Reviewer
06/13/2019
Great experience!
Excellent communication and customer service. Beautiful craftsmanship. Very professional all around.
Robert S.
Verified Reviewer
06/08/2019
We have had our custom Coppersmith Vent
We have had our custom Coppersmith Vent hood for a year now and it still looks as good and operates as well as the day it was installed. The customer service was great and the quality exactly what we expected. If you want a one of a kind vent hood that stands out in your custom, high end kitchen we would recommend CopperSmith.
Debbie D.
Verified Reviewer
06/08/2019
Great service
Great service. Would highly recommend this company. I love my farmhouse sink.
Eric L.
Verified Reviewer
06/05/2019
From my first communication with…
From my first communication with CopperSmith all the way through design, production, and delivery, the service was excellent. My beautiful custom copper table is a piece of art! Complements from everyone who sees it. Quality and craftsmanship of the piece is superb. Would definitely recommend the team at CopperSmith to any one looking for high end, high quality, customized copper work at a reasonable price (not cheap, but worth every penny for a beautiful one-of-a-kind work like this). Eric Linebarger, San Diego, CA
Cynthia
Verified Reviewer
06/03/2019
Five Stars for CopperSmith
We are delighted with our copper table top. When we began our search for a copper table we found that the they were really expensive and the bases that were offered were not at all what we wanted. They were either unattractive wood bases or wrought iron that didn't go with our more upscale decor. I'm so happy that I continued the search and found CopperSmith. Their shipping was fast (several weeks faster than other companies) and the quality was exceptional. We bought the perfect base from Haverty's Furniture, which my husband was able to attach without much effort and the table is absolutely beautiful. I had been worried about the delivery but that went smoothly as well. I was impressed with how well it had been prepared for shipment. It was even delivered ahead of schedule.We live on the 3rd floor and it was a big table and quite heavy so the driver placed it in our garage where I was able to easily unpack it. It was so well packaged that we just rolled it to the elevator and down the corridor without any fear of damage. My last comment is about the price. If you're shopping online for copper tables you have surely learned that they are expensive. CopperSmith is significantly less expensive without sacrificing anything on quality. I saved nearly $2,000 by choosing them over any of the other companies.
Evelyn C.
Verified Reviewer
05/31/2019
The sink is beautiful
The sink is beautiful. All The service gentlemen are patient and knowledgeable. Delivery was successful and prompt. The sink safely delivered in impressive packing too!
Erin B.
Verified Reviewer
05/31/2019
Absolutely gorgeous sink & outstanding customer service.
The customer service is perhaps the best customer service I have experienced from any vendor of any kind in many, many years. Very impressive. It's also very rewarding to get something special and unique these days. The sink arrived and is gorgeous. It's clear it's not from a mass or large vendor, but a piece that is very thoughtful. The pricing was also outstanding for such an well made, specialty item; vs. the mass/large market, the pricing is very fair. I wish this company a lot of success, and it reminds me to always look for unique manufacturers.
Ellen
Verified Reviewer
05/17/2019
LOVE our copper hood
LOVE our copper hood! Couldn't be happier! We were going to go with a different company and that company was so unresponsive before we ordered that we decided to switch. SO glad we did. Coppersmith was extremely professional and available, with great installation instructions. Wish they had a space for photos I would upload one!
Pat R.
Verified Reviewer
05/14/2019
Great job CopperSmith!
We are very happy with our CopperSmith hood. It is the focal point of our kitchen. They have many styles, colors and sizes to choose from and they are competitively priced. We are thrilled!!
Katherine
Verified Reviewer
05/14/2019
Love these sinks
I love the copper sinks! They are beautiful and rock solid.
L H.
Verified Reviewer
05/13/2019
I love the customer service provided…
I love the customer service provided during our decision-making process; they even include CAD drawings of our design. The only drawback to going this route is that it is a material with unpredictable outcomes and therefore the color can't be guaranteed. We expected a little brighter patina with the rich undertones, like the ones shown on the webpage gallery, but it will work. The craftsmanship of the product is first class.
Christina R.
Verified Reviewer
05/07/2019
Love....love ..... love it!!!!
We are very excited with the quality of our copper hood. It is absolutely beautiful and worth the wait.
Amanda A.
Verified Reviewer
05/07/2019
Customer service was great!
Customer service was great! The product could have been protected with scratch resistant plastic to prevent from installation scratching. But overall, product & and over the phone assistance was great!
Sherrye B.
Verified Reviewer
05/02/2019
This is my second CopperSmith tabletop…
This is my second CopperSmith tabletop and i wasn’t disappointed. I needed a larger table diameter and this new hammered copper, lacquer finished top is just perfect. Excellent craftsmanship and service. People rave over it.
Kent F.
Verified Reviewer
04/26/2019
Team was very nice to work with and we…
Team was very nice to work with and we love our copper table top!
Jerry M.
Verified Reviewer
04/16/2019
Jay was very helpful in getting…
Jay was very helpful in getting pre-order information for my project and the product came in within the timeline given. The hood was also very well crated and protected. The copper hood is absolutely beautiful! I would certainly use Coppersmith again. Thank you
Jennifer F.
Verified Reviewer
04/08/2019
Beautiful beyond Expectations
From the moment we contacted WorldCopperSmith, they provided excellent customer support. The end product is beautiful. The artisans hand hammered hood is even more beautiful than we imagined. We are thrilled. Our Contractor says that the liner is top quality with the squirrel cage blower and light package. The hood was snuggled in foam surrounded by strong plywood. There were no dents, no scratches and the hood was exactly the dimensions specified by the cad drawing. It fitted perfectly into our newly remodeled kitchen. We highly recommend using this firm.
Jerri W.
Verified Reviewer
03/29/2019
Love that this product is made in…
Love that this product is made in America. Great quality, process was easy. Only downside was that it took 3 months to arrive but it was a long winter and Minnesota was hit with a lot of snow! I would (and have) recommend this company to others!
Lynne E.
Verified Reviewer
03/14/2019
The Perfect Complement!
The Verde custom copper table is so beautifully crafted. It is a piece of art! I have been dreaming of owning this table for over a year and have been in conversation with Ryan Grambart at Coppersmith on many details of this custom piece. CopperSmith has an excellent customer service staff and they are always so willing to extend their help and share their knowledge. From start to finish,the process has been very facile. I cannot say enough nice things about CopperSmith. They are tops! The Verde custom copper table is the perfect complement to our new home. Thank you CopperSmith!
Michael
Verified Reviewer
03/10/2019
Beautiful sink
Beautiful sink. Didn't like having to pay FedEx customs charge on top of price for the sink.
Sandy L.
Verified Reviewer
02/27/2019
Terrific customer service experience…
Terrific customer service experience from my first call, throughout the custom design experience and through delivery! And btw, the delivery was shockingly FAST!! What a nice surprise!! Thank you Coppersmith!!
Jenny
Verified Reviewer
02/21/2019
We love our table!
We love our table! It’s very unique and fits perfectly in our space. Customer service was quick to respond, we received our table faster than expected, and it came very well wrapped and protected.
Marina
Verified Reviewer
02/18/2019
Great communication from quote to…
Great communication from quote to delivery. I personally did not install it, but the Lead Carpenter made it sound pretty easy. Most importantly the client is very happy with this custom hood, it really makes a design statement in their newly renovated kitchen. I'm looking forward to using CopperSmith on future projects!
Sandra
Verified Reviewer
02/16/2019
Good service and high quality products.
Good service and high quality products.
Jorg
Verified Reviewer
02/10/2019
Perfect craftsmanship
Perfect craftsmanship, we are very happy with the range hood that we purchased. Looks amazing, we love it!
Philip B.
Verified Reviewer
02/09/2019
We were dealt with very well!
We were dealt with very well!
Ed H.
Verified Reviewer
02/08/2019
Many love my copper range hood
Many love my copper range hood, most that see our new kitchen for the first time are taken aback of the beauty of the copper range hood and comment. Most say that it is like it has been here for decades. I also enjoy the looks of the hood so much that I plan on building a new home in 2020 and installing a new copper range hood in that home. So you have another future sale and that is the best endorsement that I can offer. My copper range hood puts the WOW factor into my beautiful kitchen and I suspect that it increases the value of my home over similar style houses. When the planning stages for my new home get underway I understand the amount of time it takes from the time of ordering to receiving and will order earlier to have ready when it is time to install. Please inform me should you have anymore questions. Glad to help. Sincerely; Ed Edward J. Hawkins
Sarah B.
Verified Reviewer
02/07/2019
Product came in well ahead of promised…
Product came in well ahead of promised date. Excellent attention to detail. We have not installed it yet but we can’t wait to see what a showstopper it will be! It’s exactly what we wanted- a handcrafted work of usable art. Thank you!!
Susan B.
Verified Reviewer
02/06/2019
The hammered copper apron front sink I…
The hammered copper apron front sink I ordered is beautiful, strong and very well made. It is the jewel in my kitchen! It came very well packaged in a wooden crate with plenty of padding. I am also most impressed with their customer service! Before I purchased my sink I had some questions about the gauge of copper, the lady I spoke with was knowledgeable and helped me decide what was best for me. Later I had some questions and needed the specs sent to me again. They were quick to respond, and kind and helpful with regard to my needs and questions. I highly recommend this company!
Janice G.
Verified Reviewer
02/06/2019
I highly recommend working with CopperSmith!
After adding copper sinks (from CopperSmith) to my kitchen remodel 3 years ago, I knew I needed to replace my kitchen table. I wanted to add a matching table to coordinate with my sinks. Once that decision was made, the hardest part finding a counter-height table base that was worthy of this beautiful top! It took 2 years! CopperSmith's website makes the ordering process work smoothly and my experience in working with CopperSmith was flawless and easy. The top arrived ahead of schedule and was expertly packed for shipping. The finish and quality of the copper is outstanding! The table fits perfectly in our kitchen...now I need chairs. Hmmm....
Sam
Verified Reviewer
02/05/2019
Beautiful custom range hood
Beautiful custom range hood! Will definitely use again>
Timothy
Verified Reviewer
02/05/2019
I greatly enjoy my sink while I have…
I greatly enjoy my sink while I have not installed it yet (I have made a few changes to original design) but I had my builder create a frame to support but allowing a complete view of the piece. While the renovations and updates to the barn loft and the rest of the common area are completed. The box the piece arrived in is now my granddaughters playing box (cleaned, stained, and lined with stuffing and some soft fabrics.
Carolyn
Verified Reviewer
02/04/2019
The table is beautiful
The table is beautiful and we love the look,however, there is a slight bump on the edge of the round top. We did not notice until we had the tabletop on the stand. It is not terribly noticeable so we kept the top, but I suggest you check the top for bumps along the edge before you completely unpack. It was quite a heavy container and we did not want to repack and send back.
Barbara
Verified Reviewer
02/04/2019
Sink arrived with front apron…
Sink arrived with front apron dented—not from shipping. (Package was not damaged). Luckily, installer was able to push out most of indentation. Are there no inspections before packing?
Laura
Verified Reviewer
02/03/2019
Has an excellent experience and the…
Had an excellent experience and the quality of the sinks and hood were fantastic. The team was very easy to work with and Jay helped me through every step of the way. Love my kitchen. Thank you World Copper Smith
Wayne
Verified Reviewer
02/02/2019
I was a wreck ordering a hood as I did…
I was a wreck ordering a hood as I did not no exactly how the measurements would be and my contractor to no avail! Your team assured me that the measurements were correct(from ceiling which I have never done) and they were absolutely correct) Was nervous about the finish but is exactly what I wanted. My sink is beautiful my only issue (not a complaint) is I've been looking for a sink protector and unable to find anything compatible as I have in the past with my stainless steel grate. I luv to protect all my projects, especially when they are unique as yours. Any suggestions? I have friends relocating for their retirement as we did and would recommend you guys for sure! Thanks CooperSmith
Lesa
Verified Reviewer
02/02/2019
Amazing!
The design process was easy The quality is great The finished product looks AMAZING and makes the kitchen!
Sue, U.
Verified Reviewer
02/02/2019
Product was everything promised
Product was everything promised. Table top is beautiful. Customer service was helpful.
Alan
Verified Reviewer
02/01/2019
Table Top
The table top I ordered is lovely, well built, and just what I was hoping to receive when I placed my order.
Eric
Verified Reviewer
02/01/2019