Customer Reviews

They have been wonderful to work with!

They have been wonderful to work with!

Customer Service is excellent I had…

Customer Service is excellent I had ordered the stainless steel hammered farmhouse apron sink at the direction of my client. The order was placed feb 26 2019. Due to the extensive renovation of a historic home and issues that held up the project we did not install the song until the end of August. The clients were taken back a little by the apron having some waviness to it due to being handcrafted. The sink is beautiful but it bothered them. Coppersmith offered a full refund! In the end my client decided to keep the sink and overlook what they thought were defects. I think if they would not have offered the refund the client would have felt “stuck”. It is my feeling that they will enjoy the beauty of this beautiful sink and come to appreciate the artistry of the Maker. Thank You.

As a designer this was the best hood…

As a designer this was the best hood experience I have had - and the product also was beautiful. Thanks so much. Di

Austin was great to work with pricing….

Austin was great to work with pricing and with the actual order. Product was delivered on time. Great experience !!!

Great experience all around

Great experience all around. The quality of of the hood is excellent. The design process to custom fit my Best blower was easy. The team was super responsive. I would a absolutely recommend them.

Copper Smith Range Hood

From the first time I spoke with Austin, his customer-service focus proved helpful. He listened patiently as I explored and clarified what I wanted. Admittedly, I was more than a little concerned about purchasing something of this import without seeing it in person. My anxiety was somewhat quashed after reading all the post reviews. Austin put my fears to rest with his expertise and knowledge. His follow-through skills are outstanding—he kept me apprised of the status of my copper range hood throughout the entire process. Austin made shopping a pleasure. Our copper hood is gorgeous! We, and every contractor who has come into our home, admires its beauty. Austin, thank you for the amazing customer service you provided us!

Austin and the entire CopperSmith team…

Austin and the entire CopperSmith team was very patient and helpful in finalizing our hood design. We can't wait to see the finished product!!

Austin did a great job!!

Austin did a great job!!! Love working with CopperSmith; product is well worth the price.

We selected Coppersmith as a source for…

We selected Coppersmith as a source for the kitchen hood for our new home. Our builder ordered the hood and was very impressed with the process, how quickly the custom hood was manufactured and the ease of installation. Now that we are in our home we love the appearance and operation of the hood and are especially pleased with the ease of cleaning. The vents are solid stainless steel and are easily cleaned in the dishwasher - fantastic feature. I also called customer service with a question and was impressed with the excellent response and attention to my inquiry. Coppersmith sells an excellent product and has dedicated staff representing them.

Inquired about using LED bulbs in range…

Inquired about using LED bulbs in range hood fan insert. I was promptly sent a link to purchase the correct bulbs at a good price. Thank you!

We love the hood and sink we bought but…

We love the hood and sink we bought but we bought both in stock. When we talked to the reps, they were super helpful. There are no installation instructions that came with our in stock items and we had to have numerous calls with support to identify the right way to vent the hood since we have a ventless set up. I would definitely talk to a rep and make sure you understand dimensions and installation procedures before buying as paying shipping and 10% restocking is a steep price to pay if you get it wrong.

Ordered a custom range hood and it came…

Ordered a custom range hood and it came out so beautiful! Exactly what i had wanted at a fraction of the cost from other companies. Plus the customer service was excellent at all times. Would highly recommend!

The copper hood looks fantastic and is…

The copper hood looks fantastic and is the centerpiece of the kitchen. Everyone compliments us on how amazing it looks. No issues with quality of the decorative work or with the quality of the actual fan insert. The hood arrived right on time as promised. The box containing the hood was packed bomb-proof. Advice for the CopperSmith staff: packing for the insert could be better. The cardboard box got damaged during the shipment even though it was strapped to the main plywood box with the hood. Luckily, the insert was intact.

What a beautiful piece the table top…

What a beautiful piece the table top has made to our home. It is truly elegant.

sink is beautiful and online picture is…

sink is beautiful and online picture is accurate to the appearance of the sink. Very happy with the product - the gauge/quality of the sink is superior to other copper sinks available online. Would definitely purchase this item again.

The folks at Coppersmith were always…

The folks at Coppersmith were always nice and helpful from the first time we talked right up to answering our questions during the installation process. And by the way, the range hood is absolutely phenomenal!!!

hammered farmhouse sink

I like the hammered farmhouse sink,searched many places, but Copper Smith the best price compare with others, I ordered it ,a little nervous, as first time order online. Call customer for a few questions and got a quick respond,good service,I am so impressive Only one week the sink arrive, I was shock because its so beautiful breath taking, I am happy that i made a right choice to purchased at Copper Smith and thanks for making so beautiful products. I am rating them as highest 5 stars of service, price and products

Great service, great product!

The table we ordered was beautiful - Hammered copper. All of our questions were answered in a timely manner and Jay was super responsive. Great customer service! Great product! The table was heavy and high quality. It was extremely easy to attach table legs to the bottom of the table top based on how the top was made. Overall, very impressed. Will order from Copper Smith again!

Great Product

We purchased the Classic Copper Range Hood with the antique smooth finish. The workmanship was superb; from the quality of the materials and expert fabrication, down to the antique finish. I was also impressed with the robustness of the packaging and shipping container. It’s obvious to me that there is pride in workmanship with this company.

It was easy to order this beautiful…

It was easy to order this beautiful copper table top online. The table top arrived on time, well packaged, and the finish was exactly as seen online. It easily hooked onto a table base I purchased separately online and stained. Great customer service and overall experience. I would recommend coppersmith without hesitation.

I love the color and texture of the…

I love the color and texture of the copper top, it was just what I wanted for my dining room. I’m very pleased. It arrived in perfect shape, probably due to care of the packers. Couldn’t be happier.

We ordered a very large custom range…

We ordered a very large custom range hood from CopperSmith. The attention to detail in the layout was first class. When it arrived we were impressed by the quality and precision in construction. The finished product was made precisely to the measurements I gave them. The custom packaging showed great care. Our installer was impressed by the quality of the seams and the thickness of the copper. I highly recommend CopperSmith to anyone looking into having anything custom made!

CooperSmith was responsive to my…

CooperSmith was responsive to my questions, helpful sales support and efficient in producing a custom, unique product. I give them 5 stars.

Fire farmhouse sink

My wife and I love the sink. However there are a few things that could have been better. First the sink comes with a patina on it, there were a few shiny spots( not a real big deal). Second is we understood its hand made so allowing for that the left side of the sink was about 1/4 in out of square in 9 inches. The front was also out of spuare. Over all the team a coopersmith were helpful and responded quickly to all questions we had. We would consider using there product in future projects. 4 stars because im a very picky consumer.

I love my copper range hood

I love my copper range hood. World Copper Smith was wonderful to work with. They were very through in all measurements. When I had a question a few years after the hood was installed they got back to me immediately and resolved all my questions on cleaning. Great people and great quality! Worth every penny.

My experience with World CopperSmith…

My experience with World CopperSmith was amazing! I wanted to have a piece or two to be our focal point of our home as we built it, and selected everything else to go with it. We chose a copper farm sink and a hood. That puts a lot of pressure on those focal pieces coming out right! But they were gorgeous! And you wouldn’t believe the comments we get on them. People are already running off to see if they can duplicate it, lol 😂! CopperSmith got our stuff here so fast, knowing that our new construction was waiting on those items. We are all around just really impressed with the service and product.

Great customer service

Great customer service! Great follow up!

Excellent service!

From start to finish, our experience has been great. CopperSmith answered all our questions during the design phase and we are so pleased with our copper hood. The workmanship is very high quality and the hood is the centerpiece of our remodeled kitchen. Worth every penny!

So Happy!

I was nervous about ordering such an important part of our kitchen online and did a lot of research before hand. We are so happy with our range hood, such helpful sales associates, very patient and attentive. Answered all our questions quickly, gave good input and advice. It came quickly once I decided which one was right for us. Packaged perfectly and arrive without a scratch. The quality and beauty of the hood makes it the centerpiece of our kitchen. We could not be happier!

Great experience!

Excellent communication and customer service. Beautiful craftsmanship. Very professional all around.

We have had our custom Coppersmith Vent

We have had our custom Coppersmith Vent hood for a year now and it still looks as good and operates as well as the day it was installed. The customer service was great and the quality exactly what we expected. If you want a one of a kind vent hood that stands out in your custom, high end kitchen we would recommend CopperSmith.

Great service

Great service. Would highly recommend this company. I love my farmhouse sink.

From my first communication with…

From my first communication with CopperSmith all the way through design, production, and delivery, the service was excellent. My beautiful custom copper table is a piece of art! Complements from everyone who sees it. Quality and craftsmanship of the piece is superb. Would definitely recommend the team at CopperSmith to any one looking for high end, high quality, customized copper work at a reasonable price (not cheap, but worth every penny for a beautiful one-of-a-kind work like this). Eric Linebarger, San Diego, CA

Five Stars for CopperSmith

We are delighted with our copper table top. When we began our search for a copper table we found that the they were really expensive and the bases that were offered were not at all what we wanted. They were either unattractive wood bases or wrought iron that didn't go with our more upscale decor. I'm so happy that I continued the search and found CopperSmith. Their shipping was fast (several weeks faster than other companies) and the quality was exceptional. We bought the perfect base from Haverty's Furniture, which my husband was able to attach without much effort and the table is absolutely beautiful. I had been worried about the delivery but that went smoothly as well. I was impressed with how well it had been prepared for shipment. It was even delivered ahead of schedule.We live on the 3rd floor and it was a big table and quite heavy so the driver placed it in our garage where I was able to easily unpack it. It was so well packaged that we just rolled it to the elevator and down the corridor without any fear of damage. My last comment is about the price. If you're shopping online for copper tables you have surely learned that they are expensive. CopperSmith is significantly less expensive without sacrificing anything on quality. I saved nearly $2,000 by choosing them over any of the other companies.

Absolutely gorgeous sink & outstanding customer service.

The customer service is perhaps the best customer service I have experienced from any vendor of any kind in many, many years. Very impressive. It's also very rewarding to get something special and unique these days. The sink arrived and is gorgeous. It's clear it's not from a mass or large vendor, but a piece that is very thoughtful. The pricing was also outstanding for such an well made, specialty item; vs. the mass/large market, the pricing is very fair. I wish this company a lot of success, and it reminds me to always look for unique manufacturers.

The sink is beautiful

The sink is beautiful. All The service gentlemen are patient and knowledgeable. Delivery was successful and prompt. The sink safely delivered in impressive packing too!

LOVE our copper hood

LOVE our copper hood! Couldn't be happier! We were going to go with a different company and that company was so unresponsive before we ordered that we decided to switch. SO glad we did. Coppersmith was extremely professional and available, with great installation instructions. Wish they had a space for photos I would upload one!

Great job CopperSmith!

We are very happy with our CopperSmith hood. It is the focal point of our kitchen. They have many styles, colors and sizes to choose from and they are competitively priced. We are thrilled!!

Love these sinks

I love the copper sinks! They are beautiful and rock solid.

I love the customer service provided…

I love the customer service provided during our decision-making process; they even include CAD drawings of our design. The only drawback to going this route is that it is a material with unpredictable outcomes and therefore the color can't be guaranteed. We expected a little brighter patina with the rich undertones, like the ones shown on the webpage gallery, but it will work. The craftsmanship of the product is first class.

Love....love ..... love it!!!!

We are very excited with the quality of our copper hood. It is absolutely beautiful and worth the wait.

Customer service was great!

Customer service was great! The product could have been protected with scratch resistant plastic to prevent from installation scratching. But overall, product & and over the phone assistance was great!

This is my second CopperSmith tabletop…

This is my second CopperSmith tabletop and i wasn’t disappointed. I needed a larger table diameter and this new hammered copper, lacquer finished top is just perfect. Excellent craftsmanship and service. People rave over it.

Team was very nice to work with and we…

Team was very nice to work with and we love our copper table top!

Jay was very helpful in getting…

Jay was very helpful in getting pre-order information for my project and the product came in within the timeline given. The hood was also very well crated and protected. The copper hood is absolutely beautiful! I would certainly use Coppersmith again. Thank you

Beautiful beyond Expectations

From the moment we contacted WorldCopperSmith, they provided excellent customer support. The end product is beautiful. The artisans hand hammered hood is even more beautiful than we imagined. We are thrilled. Our Contractor says that the liner is top quality with the squirrel cage blower and light package. The hood was snuggled in foam surrounded by strong plywood. There were no dents, no scratches and the hood was exactly the dimensions specified by the cad drawing. It fitted perfectly into our newly remodeled kitchen. We highly recommend using this firm.

Love that this product is made in…

Love that this product is made in America. Great quality, process was easy. Only downside was that it took 3 months to arrive but it was a long winter and Minnesota was hit with a lot of snow! I would (and have) recommend this company to others!

The Perfect Complement!

The Verde custom copper table is so beautifully crafted. It is a piece of art! I have been dreaming of owning this table for over a year and have been in conversation with Ryan Grambart at Coppersmith on many details of this custom piece. CopperSmith has an excellent customer service staff and they are always so willing to extend their help and share their knowledge. From start to finish,the process has been very facile. I cannot say enough nice things about CopperSmith. They are tops! The Verde custom copper table is the perfect complement to our new home. Thank you CopperSmith!

Beautiful sink

Beautiful sink. Didn't like having to pay FedEx customs charge on top of price for the sink.

Terrific customer service experience…

Terrific customer service experience from my first call, throughout the custom design experience and through delivery! And btw, the delivery was shockingly FAST!! What a nice surprise!! Thank you Coppersmith!!