Customer Reviews


CopperSmith is Excellent starstarstarstarstar Based on 648 Reviews on YotPo

Catherine Troxell with Grace Thomas Designers shares her experience.

Listen to the Leary's experience with their custom dream home!

Hear how the Harrison's created their ideal entertainment space.

Interior Designer Kate Smith's French Kitchen!

How to design the perfect Range Hood for your kitchen.

Best Interior Design Tips - Coppersmith Design Stories.

A Stunning Transformation by Angela Malone

Gorgeous Black & White Kitchen Transformation

Heidi Huddleston on Her Beautiful South Carolina Home Renovation

Elizabeth Rishel on Innovative Design on her House Renovation Located in Kansas City


S. G. check_circle Verified Reviewer
12/13/2020
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Would repeat purchase!
I absolutely loved working with the CopperSmith. They were very helpful in customizing the exact size of our hood, and it looks stunning in our kitchen. Would highly recommend!

Debbietaylor check_circle Verified Reviewer
12/10/2020
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Awesome Work
Garrett was patient with me when I was trying to figure out the sizes, he was wonderful. Looks great and fits perfect! Highly recommended

R. C. check_circle Verified Reviewer
12/10/2020
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You did everything that you said you…
You did everything that you said you would do.. the only issue is the fan is loud..

D. B. check_circle Verified Reviewer
12/09/2020
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Amazing product
Amazing product, seamless process, very professional, high quality, will definitely be back for my next product

Jr check_circle Verified Reviewer
12/08/2020
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Everyone on the Coppersmith team was…
Everyone on the Coppersmith team was terrific to work with throughout the process - we love our hood and are extremely happy with our purchase - it was an investment but we are very pleased- thank you!

G. T. check_circle Verified Reviewer
12/08/2020
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Great results from World CopperSmith
The folks at World CopperSmith were responsive and attentive to all of our questions and requests. The resulting table was a perfect fit. We are enjoying it it immensely! I would recommend Coppersmith to everyone.

Katelin K. check_circle Verified Reviewer
11/24/2020
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Stunning Range Hood and Sink!
We recently received our 48" PR5 copper motif range hood and our motif copper farmhouse sink and could not be happier. They are stunning and perfectly accent our log home! In shipping, they did not send us the correct amount of filters for the recirculating hood liner. We called and they were responsive, called back when they said they would, were no hassle and the additional filters were shipped quickly. We are so happy we chose CopperSmith.

Ross C. check_circle Verified Reviewer
11/10/2020
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Coppersmith quality and service is 2nd…
Coppersmith quality and service is 2nd to none. We worked with their team to custom design our 60" RedFire hood with rustic bands and a tropical inlay engraved. We could not be happier with the results and workmanship. If you want the best Service, Quality, Product Support, and attention to detail then you must buy Coppersmith.

Jenine B. check_circle Verified Reviewer
10/29/2020
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Stunning
I knew I wanted a special hood for my kitchen, CopperSmith was beyond my wildest dreams. Our hood is so beautiful it’s the focal point of the whole kitchen!!! It is absolutely gorgeous. They were incredible to work with, and the hood fit in like a glove!! We are thrilled with our decision to go with CopperSmith! You will be too.

Paula M. check_circle Verified Reviewer
10/23/2020
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My experience working with World…
My experience working with World Coppersmith has been great. Everyone that I talked with before purchasing my new kitchen sink was very helpful. My new copper sink is beautiful and I would definetly work with them again.

Susanne check_circle Verified Reviewer
10/18/2020
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My new hood is gorgeous and a unique…
My new hood is gorgeous and a unique statement piece in my kitchen! Coppersmith was wonderful to work with,

Susan K. check_circle Verified Reviewer
10/13/2020
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Check out CopperSmith Clearance!
I got my vent hood and sink on clearance! What a fabulous price and what a great focal point to our new kitchen! We had already purchased our 5’x5’ copper table top from World CopperSmith and would return to them in a minute for any other cooper needs. They’ve been great.

D P. check_circle Verified Reviewer
10/10/2020
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I was not disappointed at all
I was not disappointed at all, Looking forward to more of your products😀

Eve O. check_circle Verified Reviewer
10/07/2020
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Customer service was on point
Customer service was on point! They were so helpful from deciding what finish and model to choose as well as the after care of my hood. Regarding the hood, it is just beautiful and it functions wonderfully. Very happy! Thanks!

S W. check_circle Verified Reviewer
10/06/2020
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Love my copper hood
Had to leave a message - previously purchased kitchen hood customized. Received a call back in just a few minutes. Spoke with Jamie she was awesome and appreciated her advice on cleaning my baffles along with charcoal filter info. Love my hood one of the best purchases for my kitchen. She was great!!!

Kim P. check_circle Verified Reviewer
10/05/2020
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The team at CopperSmith is very helpful and knowledgable
The team at CopperSmith is very knowledgeable and quick to respond with design and installation/technical questions. Very helpful! And the vent hood we ordered is gorgeous!

Kortney Z. check_circle Verified Reviewer
10/05/2020
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Gorgeous Hood & Great Customer Service
The hood is beautiful and of great quality. The process - from samples, to shop drawings, to customer service - was great! The lead time was long (within what was quoted, though), but the hood was totally worth the wait.

Danuta check_circle Verified Reviewer
10/02/2020
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The company does an awesome job and the…
The company does an awesome job and the employees are very helpful and responsive.

K. F. check_circle Verified Reviewer
09/29/2020
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Awesome product
Awesome product. With building a house and having to buy most things on-line, they all have come damaged in some way EXCEPT my kitchen hood! It was packed with robust packing, now I just need to figure out to loft it up to the kitchen ceiling... Thank you

Brandon W. check_circle Verified Reviewer
09/25/2020
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Loved them
CopperSmith was extremely helpful from start to finish on this project. Free samples & every person I'd spoken too was very knowledgeable on every aspect of the product!

Kenya M. check_circle Verified Reviewer
09/25/2020
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This company is top notch!!
This company is top notch!!! Delivery was perfect as well. Smooth transaction and the products look way more cool in personal than what you see online. Thank you so much!

Jessica S. check_circle Verified Reviewer
09/24/2020
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Purchased a 48" stainless hood for a…
Purchased a 48" stainless hood for a new home project. This company was the best at keeping me updated on lead times and shipping. Wonderful quality and packaged very well to avoid damage. Ill be using them again on another project very soon!

T. L. check_circle Verified Reviewer
09/24/2020
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We love our new Coppersmith hood
We love our new Coppersmith hood. It is the centerpiece of our new kitchen. The team at Coppersmith was incredible. They are extremely knowledgeable and helpful. Thank you all for a great process and result.

Cherry Z. check_circle Verified Reviewer
09/23/2020
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Their customer support/service is very…
Their customer support/service is very reliable! Their product would be much more appreciated if they protect it with scratch-resistant covering. Nevertheless, I love it!

N. T. check_circle Verified Reviewer
09/23/2020
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Crown Jewel to our Kitchen
We recently did a total renovation of our kitchen and purchased a beautiful custom hood from CopperSmith. I admit I was a bit reluctant to purchase such a big ticket item without being able to physically see the craftsmanship before ordering. I was however, impressed with all of the options to create such a unique piece that would ultimately be the crown jewel to our new kitchen. The hood turned out beautiful and looks amazing in our kitchen. The timing of it all was within the quoted range and when reaching out for a status update CooperSmith was very responsive. I highly recommend creating a beautiful custom piece from CopperSmith.

P B. check_circle Verified Reviewer
09/22/2020
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Good response on questions.
We've enjoyed our breakfast table for over a year now. I contacted World Coppersmith recently with a maintenance question. It was on the weekend, and no one there knew the answer, but they contacted me by phone and email on Monday and took good care of me. Now we're thinking about getting a coffee table, too.

John M. check_circle Verified Reviewer
09/18/2020
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Our Stainless steel hood came…
Our Stainless steel hood came beautifully packaged on time. The craftsmanship is beautiful. I would recommend this Company To everybody remodeling a kitchen. Or Just looking to upgrade the hood.

Celeste W. check_circle Verified Reviewer
09/15/2020
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satisfied
I picked this company for its reviews, the product they sell looks amazing. After a bit of a rough road we worked everything out and I am so looking forward to seeing the rain chain I bought my friend for her birthday Thanks for the follow up phone call Jamie . Sincerely Celeste

Derrick W. check_circle Verified Reviewer
09/11/2020
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easy to work with
easy to work with, very knowledgeable turn around on price and drawings very quick

Shannon L. check_circle Verified Reviewer
09/07/2020
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Beautiful Copper Tabletop
We are so happy with our copper tabletop. We wanted a copper tabletop with nail heads on the tabletop which we could not find anywhere. Jay worked with me every step of the way to make sure the tabletop was exactly what we wanted. It is beautiful! I wish I could add a picture so everyone could see it! Highly recommend World CopperSmith.

Terry S. check_circle Verified Reviewer
09/03/2020
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We were thrilled with the copper table…
We were thrilled with the copper table top we ordered from CopperSmith! Garrett was fantastic! Customer service couldn’t have been better! We highly recommend CopperSmith!!

Shih C. check_circle Verified Reviewer
09/03/2020
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Easy to work with, Helpful customer service
We ordered our sink through Jay. He was very helpful in our initial selection process. He was very thorough and helped guided us through the configuration process. After we placed the order, we were even able to change the size during the initial review process. Once everything was confirmed in the design process, the actual build was done well within the stated lead time. We ended up having to change our shipping address. Again, Jay and his team came through for us. While dealing with the shipping company directly was a bit of a hassle, Jay was able to work with the shipping department to reroute our sink to the proper location. The sink arrived well packed in a wooden crate. We got one of the larger sinks. With the crate and packaging material, the total weight came out to a little over 100 pounds. The packaging used ensures that the sink will not move in the box. We are looking forward to using our new sink. The ordering and delivery process has been great.

Lisa A. check_circle Verified Reviewer
08/27/2020
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Range hood is gorgeous. Fan could have been better quality
I ordered a custom range hood. It was shipped quickly and arrived safely. Communication throughout this process was frequent and I felt this company really cared about the product. Only less than stellar part is the instructions for installation - very minimal and left a lot for the installer to figure out. Also, the fan part of the hood isn't as high a quality as I would have thought for this high-end product. The numbers on the bottom are backward and the fan is very loud. I would have preferred a higher quality fan.

A D. check_circle Verified Reviewer
08/25/2020
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Wonderful service from beginning to…
Wonderful service from beginning to end! The hood is stunning! A+ on the packaging as well! I want to thank everyone at Worldcoppersmith.com for their devotion to my order!

Adam W. check_circle Verified Reviewer
08/14/2020
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Smooth Process and Excellent Quality
My overall buying experience was very positive and the copper sink arrived in a very solid crate to ensure no damage was done. The dimensions I gave were translated perfectly and the quality of the work is certainly top notch. I would certainly do business with CopperSmith in the future.

T L. check_circle Verified Reviewer
08/13/2020
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Product shipped and arrived as…
Product shipped and arrived as scheduled. Packaged properly in a sturdy wooden box with proper interior padding so no scratches or dents. Product came out of the shipping box in perfect condition. Has finally been installed and works as expected. Fits in perfectly with the custom made counter tops and cabinets. Photos have been sent to Coppersmith. Coppersmith staff was very friendly-and knowledgeable about their products and was a pleasure to do business with. I am a very satisfied customer. Best Regards,

Vose F. check_circle Verified Reviewer
08/05/2020
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Stainless Hammered Kitchen Farm Sink
We love our elegant, stainless hammered farm sink! It was a breeze to order, delivered in great shape, and on time… the dimensions were on spot for our custom cabinetry… Great assistance from CopperSmith’s customer service team! 5 stars! It is a real showpiece in our kitchen... Thank you, CopperSmith!

Nora check_circle Verified Reviewer
08/05/2020
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Our new copper sink and quartzite counters are perfect.
Our new quartzite counters and our beautiful copper sink were installed yesterday. I could not be happier. The contractor said he had seen a lot of copper sinks but ours was the best looking and much heaver than the thin ones he'd seen in the past. It was worth every penny!

R J. check_circle Verified Reviewer
08/04/2020
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Our kitchen centerpiece!
Wow, we are happy customers! Incredibly helpful team during the decision-making process, and we couldn’t be happier with the attention to every detail, the constant communication, and the quality of the final product. My contractor even remarked that he’d never seen anything close to that quality! It’s a little nerve wracking to invest a significant amount of money into a sight-unseen product, but we’re so glad we did. Thanks CopperSmith team!

Jim O. check_circle Verified Reviewer
07/27/2020
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Great people, great hood.
When we started looking for a distinctive range hood for a house we were building, we contacted several vendors. CopperSmith was the most responsive, by far. Although cautious about the foreign manufacture, we could not be more pleased with the hood. Great people, great product.

Pete D. check_circle Verified Reviewer
07/22/2020
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Ryan
Ryan, you are a promise keeper, and thank you for your faithfulness. Your company is trust worthy***** July 21, 2020 As you all who have read my previous reviews. This is the final happy ending. I have received the perfect Hammered Stainless Steel Apron Farm Sink today. It is such a perfect beauty and I am sure our family will enjoy it for many, many more years. All (four of them) my other hammered stainless steel bathroom sinks are perfectly beautiful too. I am grateful to Ryan for delivering those beautiful products. Definitely, I highly recommend friends and families to use your products. Sincerely, Pete Dremel

M L. check_circle Verified Reviewer
07/14/2020
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Quality construction and excellent…
Quality construction and excellent customer service.

Josh L. check_circle Verified Reviewer
07/12/2020
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Excellent product and outstanding customer service
I recently ordered a Modern MX2 Wall Mount hood. The quality of this hood will really make it a showpiece of our kitchen. Even more impressive than the quality of the hood, however, was the customer service I experienced when dealing with a hood ventilation insert that arrived damaged. Spoke directly with the president of the company to resolve the issue quickly and professionally. Would definitely recommend CopperSmith and will be ordering from them again on future projects.

L W. check_circle Verified Reviewer
07/09/2020
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amazing company and product!
The quality of the products are outstanding! The ease of having a range hood made was so super easy! I requested samples and got them in no time...... placed the order and voila! in a few weeks had the MOST BEAUTIFUL piece! My kitchen is complete now... it looks like a piece of art! thanks!

G M. check_circle Verified Reviewer
07/08/2020
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Outstanding craftsmanship of our bathroom sink
We ordered a copper bathroom sink for our lake house in Wisconsin and absolutely love it. We are trying to keep everything more natural and rustic looking and this sink definitely makes the bathroom. We had ordered the sink and my husband and I then made a cement countertop to mount the sink to. The whole project turned out amazing. I will definitely be ordering a range hood and kitchen sink from CopperSmith when we get around to remodeling the kitchen.

C C. check_circle Verified Reviewer
06/26/2020
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Customer service was very helpful and…
Customer service was very helpful and patient with my questions. Quite pleased with the outcome!

T W. check_circle Verified Reviewer
06/18/2020
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Quality product and service
Quality product and service, do wish there was a little more direction on installation as I encountered several problems and their instructions just don't cover anything but a simple install. There are definitely lessons learned when installing one of these though and it would have been nice for them to share that to save me time.

Pete D. check_circle Verified Reviewer
06/11/2020
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I bought a 33" hammered stainless steel…
Today is July 10, 2020 Many of my friends have seen my review. As a matter of fact, my optometrist and his financial planner are also remodeling his house. They are doing extensive remodeling like I have done. All of us had an architectural design and each home is worth a million at least. They came and look at my house. When they came in the kitchen, the first thing they ask, "What happen to the farm sink here?" For your curiosity, I am here giving you the scoop. First, thank you for 90 some read of my review and those friends who have come and visited my home. Many of you are curious if I have received my new 33"-hammered-stainless-steel-apron-farm sink. No. I have not received as promised yet since June 15, 2020 email. I was told 3-4 weeks to receive my new sink. I am hopeful that Ryan from World CopperSmith will deliver as he promised. In the meantime, I'm still living in the trailer, cannot move in the house without the farm sink. Definitely, City of Sacramento, CA will not give me the move-in permit without a kitchen sink. I have to bear it until I have my sink installed. My quartz guy is getting antsy too, because he will not get paid in full until the farm sink is in and he has not way to put the sink under the big slab of quartz without the sink. Guys! Wish me God luck, I mean GOD LUCK, not just good luck! I will update the review when I receive the sink. The following was written on June 12, 2020. Two days ago, I gave a one-star review. But today I have to change my review for Ryan from World CopperSmith has contacted me and is willing to make things right. He's going to ship me the same size Hammered Apron Farmhouse sink but with the correct measurements within two-three weeks. This is what I'm talking about, good company would make things right and will walk an extra mile for their clients. I truly appreciate their effort. I am looking forward to see my perfect hammered apron farmhouse sink. The original story was: I bought a 33" hammered stainless steel apron farmhouse sink. It was all warped when I received it. One side of the apron is wider than the other. My cabinet man had a hard time to install it. Finally, he had to screw down two opposite corners to keep the top of the sink balance.

K H. check_circle Verified Reviewer
06/10/2020
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An exquisite piece of craftsmanship!
Wow! All the people I spoke with at CopperSmith while getting the design I wanted and the size I needed for my kitchen range hood were VERY sweet, knowledgeable, and very exacting. They knew what I meant when I asked questions and had answers even when I didn't exactly know the questions. They were patient and concise. The explanations did not leave anything out and all questions were answered. I understood how things would go and what they meant. It was very clear that they had done this so many times, they knew what might come up and had it covered. I loved working with them and would enjoy doing so again if I ever need another hood. Mine is a gorgeous showpiece and I couldn't be more pleased.

R W. check_circle Verified Reviewer
06/10/2020
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Excellent service,beautiful copper hood.
Excellent service,beautiful copper hood.