Customer Reviews
CopperSmith is Excellent
Based on 562 Reviews on YotPo
Catherine Troxell with Grace Thomas Designers shares her experience.
Listen to the Leary's experience with their custom dream home!
Hear how the Harrison's created their ideal entertainment space.
Doug B.
Verified Reviewer
11/12/2019
Our experience with CopperSmith was…
Our experience with CopperSmith was amazing. I couldn't have ask for a better finished product, It's such an awesome addition to our kitchen remodel.
T. T.
Verified Reviewer
11/11/2019
Jay (our CopperSmith Rep) Hunter Sink
Jay (our CopperSmith Rep) has been fantastic. He took the time to answer all of our questions and supplied us with any info we needed. When our sink arrived via UPS, the driver was impressed with the packaging and there was no way it was going to be damaged in transit. The Hunter sink is beautiful and we can hardly wait for the finished project.
Lindsay S.
Verified Reviewer
11/08/2019
Wonderful experience with this company
Wonderful experience with this company! Customer support is knowledgeable, friendly, and efficient. We can’t wait to receive our beautiful sink!
Brian V.
Verified Reviewer
11/08/2019
Looks great!
Looks great!
George M.
Verified Reviewer
11/08/2019
Ordering was simple and easy
Ordering was simple and easy. The tub arrived on time and in good shape. Nice packaging.
Stacia P.
Verified Reviewer
11/07/2019
the product was great thank you
the product was great thank you
Janis B.
Verified Reviewer
11/06/2019
CopperSmith representatives and its custom output
CopperSmith representatives were very patient and efficient. All promises were met. It was very hard to buy something as pricey as a copper hood, especially as ours was straddling 2 beams as they crossed. However, their attention to detail made sure we got exactly what we needed.
Jodi G.
Verified Reviewer
11/05/2019
Most gorgeous HOOD I have ever seen!
Beat customer service and the quality is top notch! Highly recommend WorldCopperSmith and well worth the wait. Follow me on insta @jgoldinteriors to see photos of the project.
Bob W.
Verified Reviewer
11/05/2019
What a stunning sink
What a stunning sink! Never thought a sink could be the showpiece of a new kitchen. Quality product. Everyone who sees it, loves it. Customer service representatives took a lot of time to answer all my questions and did everything possible to accommodate me. I Highly recommend World Coppersmith.
K. M.
Verified Reviewer
11/05/2019
World CopperSmith is a great company!
World CopperSmith was a great company with which to work! The customer service was superb! They answered all questions and addressed all concerns I had in a very competent, timely manner! Our range hood is beautiful! The quality is second to none! I would definitely recommend them to anyone!
Stephanie G.
Verified Reviewer
11/05/2019
Copper and stainless steel hood
They staff was very helpful during our ordering process. The hood is beautiful and the finish is the same color as the sample we ordered.
Christine D.
Verified Reviewer
11/05/2019
My experience with the CopperSmith…
My experience with the CopperSmith store for my new copper sink has been exceptional. My sales associate "Jay" is knowledgeable, he gave me first rate product information and good advice when I told him how I wanted to tie the hand made farm style apron front/hammered sink and counter top together. The sink arrived as expected in beautiful condition. My husband and I were bolled over when we saw it for the first time. I had a request for your website yesterday which I gladly provided. I'll send pictures when the remodel is finished.
Reeda G.
Verified Reviewer
11/03/2019
Love my hood
Love my hood! Coppersmith even stored it for me for 2 months. I found this hood and designed my kitchen around this beautiful focal point. Thank you to all that helped!
Rachel B.
Verified Reviewer
10/30/2019
Love my table top !
Love my table top the people I dealt with were very nice the only problem I had was I have a long driveway down to my house who ever delivered my table top left it at my mail box in stead of driving it down to my house but other than that my table is perfect
Cindy S.
Verified Reviewer
10/29/2019
So happy with how the range hood looks
So happy with how the range hood looks! I can’t wait til it gets hung.
Susan
Verified Reviewer
10/28/2019
Great customer care
Great customer care. All questions and instructions answered by a REAL human. Always available with patience & kindness. We will recommend this company & staff to everyone we know! Thank you so very much! Happy Holidays!
Maran C.
Verified Reviewer
10/28/2019
Thanks Austin for all your help through…
Thanks Austin for all your help through the process you've been great we love our new hood top.
Paul H.
Verified Reviewer
10/25/2019
Beautiful product
Beautiful product! It's the first thing people see and compliment when they go into the kitchen.
Stephanie S.
Verified Reviewer
10/25/2019
I love my hood from Coppersmith!
I love my hood from Coppersmith!! I mentioned what I was looking for on the online chat. I was immediately sent the perfect hood option that was already in stock. I received it in a week!!
Michael B.
Verified Reviewer
10/24/2019
The copper range hood is amazing
The copper range hood is amazing. It is the focal point of our new kitchen and is just a remarkable piece. High quality craftsmanship and definitely something you don't see much these days in the standard cookie cutter kitchen designs. Shipping was fast and the packaging was excellent!
Nicole S.
Verified Reviewer
10/23/2019
Copper hood vent
My hood vent is perfect.
Donna F.
Verified Reviewer
10/22/2019
Absolutely love my range hood
Absolutely love my range hood. Everyone was so helpful during the design process. No issues with delivery. It arrived in perfect condition Highly recommend
Heather J.
Verified Reviewer
10/19/2019
The art piece of our kitchen!
The only negative was the wait, but well worth it. The range hood looks great in our kitchen. I had an idea of what I wanted and received honest feedback and recommendations of what would look great in our kitchen. Glad I took the expert advice!
Renae A.
Verified Reviewer
10/17/2019
This is a great company
This is a great company. They followed up with me weeks after the purchase to make sure I was pleased with the copper vent hood after installation. I am very impressed!
Tom R.
Verified Reviewer
10/16/2019
very Professional experience
Ordering was very easy and trouble free. The shop drawings were accurate and well defined. Installation went in as expected and the quality was as expected. Overall it was successful experience.
Diana D.
Verified Reviewer
10/16/2019
What a wonderful experience I had
What a wonderful experience I had! Extremely knowledgeable sales team, they explained all the details, sent out finish samples and even helped save my clients money! I would definitely use them again.
Julie D.
Verified Reviewer
10/10/2019
WOW - Amazing Hood!
WOW! This hood is GORGEOUS! Highest quality craftmanship. Can't wait to install it. It is definitely going to be the centerpiece of my kitchen. Thank you very much!
Donna R.
Verified Reviewer
10/10/2019
This custom-made table top is beautiful…
This custom-made table top is beautiful and much better than I thought it would be I’m very pleased service was incredible
Jill
Verified Reviewer
10/09/2019
Beautiful product
Beautiful product, timely delivery (in fact, earlier than promised by a week), and AMAZING customer service. Cannot recommend enough, especially if you want a gorgeous copper oven hood.
Iwish M.
Verified Reviewer
10/07/2019
You won’t be disappointed
Fast communication. Able to customize an order for me without any issue. Highly recommend.
Kl68 C.
Verified Reviewer
09/21/2019
Austin was truly amazing; loved the vent hood
Austin was truly amazing. I contacted Austin at the last minute and needed a customized vent hood for a high-profile development in Houston. The urgency is I needed it prior to a grand opening which will include the mayor and other government officials. Austin was professional, knowledgeable and helped to push the order through. The vent hood was delivered one week earlier than what I was originally told and this is all do to Austin. Austin is an asset to Coppersmith. The product looks amazing! I will use CopperSmith again and ask for Austin.
Kim M.
Verified Reviewer
09/20/2019
They have been wonderful to work with!
They have been wonderful to work with!
Darlene
Verified Reviewer
09/13/2019
Customer Service is excellent I had…
Customer Service is excellent I had ordered the stainless steel hammered farmhouse apron sink at the direction of my client. The order was placed feb 26 2019. Due to the extensive renovation of a historic home and issues that held up the project we did not install the song until the end of August. The clients were taken back a little by the apron having some waviness to it due to being handcrafted. The sink is beautiful but it bothered them. Coppersmith offered a full refund! In the end my client decided to keep the sink and overlook what they thought were defects. I think if they would not have offered the refund the client would have felt “stuck”. It is my feeling that they will enjoy the beauty of this beautiful sink and come to appreciate the artistry of the Maker. Thank You.
Diana B.
Verified Reviewer
09/07/2019
As a designer this was the best hood…
As a designer this was the best hood experience I have had - and the product also was beautiful. Thanks so much. Di
Phil R.
Verified Reviewer
09/04/2019
Austin was great to work with pricing….
Austin was great to work with pricing and with the actual order. Product was delivered on time. Great experience !!!
Paul
Verified Reviewer
09/01/2019
Great experience all around
Great experience all around. The quality of of the hood is excellent. The design process to custom fit my Best blower was easy. The team was super responsive. I would a absolutely recommend them.
Randelle
Verified Reviewer
08/31/2019
Copper Smith Range Hood
From the first time I spoke with Austin, his customer-service focus proved helpful. He listened patiently as I explored and clarified what I wanted. Admittedly, I was more than a little concerned about purchasing something of this import without seeing it in person. My anxiety was somewhat quashed after reading all the post reviews. Austin put my fears to rest with his expertise and knowledge. His follow-through skills are outstanding—he kept me apprised of the status of my copper range hood throughout the entire process. Austin made shopping a pleasure. Our copper hood is gorgeous! We, and every contractor who has come into our home, admires its beauty. Austin, thank you for the amazing customer service you provided us!
Paul K.
Verified Reviewer
08/30/2019
Austin and the entire CopperSmith team…
Austin and the entire CopperSmith team was very patient and helpful in finalizing our hood design. We can't wait to see the finished product!!
Adam B.
Verified Reviewer
08/30/2019
Austin did a great job!!
Austin did a great job!!! Love working with CopperSmith; product is well worth the price.
Loretta
Verified Reviewer
08/30/2019
We selected Coppersmith as a source for…
We selected Coppersmith as a source for the kitchen hood for our new home. Our builder ordered the hood and was very impressed with the process, how quickly the custom hood was manufactured and the ease of installation. Now that we are in our home we love the appearance and operation of the hood and are especially pleased with the ease of cleaning. The vents are solid stainless steel and are easily cleaned in the dishwasher - fantastic feature. I also called customer service with a question and was impressed with the excellent response and attention to my inquiry. Coppersmith sells an excellent product and has dedicated staff representing them.
Cullen
Verified Reviewer
08/29/2019
Inquired about using LED bulbs in range…
Inquired about using LED bulbs in range hood fan insert. I was promptly sent a link to purchase the correct bulbs at a good price. Thank you!
The C.
Verified Reviewer
08/29/2019
We love the hood and sink we bought but…
We love the hood and sink we bought but we bought both in stock. When we talked to the reps, they were super helpful. There are no installation instructions that came with our in stock items and we had to have numerous calls with support to identify the right way to vent the hood since we have a ventless set up. I would definitely talk to a rep and make sure you understand dimensions and installation procedures before buying as paying shipping and 10% restocking is a steep price to pay if you get it wrong.
Kathy L.
Verified Reviewer
08/26/2019
Ordered a custom range hood and it came…
Ordered a custom range hood and it came out so beautiful! Exactly what i had wanted at a fraction of the cost from other companies. Plus the customer service was excellent at all times. Would highly recommend!
Paul N.
Verified Reviewer
08/25/2019
The copper hood looks fantastic and is…
The copper hood looks fantastic and is the centerpiece of the kitchen. Everyone compliments us on how amazing it looks. No issues with quality of the decorative work or with the quality of the actual fan insert. The hood arrived right on time as promised. The box containing the hood was packed bomb-proof. Advice for the CopperSmith staff: packing for the insert could be better. The cardboard box got damaged during the shipment even though it was strapped to the main plywood box with the hood. Luckily, the insert was intact.
Castellucci/Ann
Verified Reviewer
08/22/2019
What a beautiful piece the table top…
What a beautiful piece the table top has made to our home. It is truly elegant.
Shellie S.
Verified Reviewer
08/21/2019
sink is beautiful and online picture is…
sink is beautiful and online picture is accurate to the appearance of the sink. Very happy with the product - the gauge/quality of the sink is superior to other copper sinks available online. Would definitely purchase this item again.
Dirk J.
Verified Reviewer
08/19/2019
The folks at Coppersmith were always…
The folks at Coppersmith were always nice and helpful from the first time we talked right up to answering our questions during the installation process. And by the way, the range hood is absolutely phenomenal!!!
Cristina V.
Verified Reviewer
08/18/2019
hammered farmhouse sink
I like the hammered farmhouse sink,searched many places, but Copper Smith the best price compare with others, I ordered it ,a little nervous, as first time order online. Call customer for a few questions and got a quick respond,good service,I am so impressive Only one week the sink arrive, I was shock because its so beautiful breath taking, I am happy that i made a right choice to purchased at Copper Smith and thanks for making so beautiful products. I am rating them as highest 5 stars of service, price and products
Jasmine T.
Verified Reviewer
08/02/2019
Great service, great product!
The table we ordered was beautiful - Hammered copper. All of our questions were answered in a timely manner and Jay was super responsive. Great customer service! Great product! The table was heavy and high quality. It was extremely easy to attach table legs to the bottom of the table top based on how the top was made. Overall, very impressed. Will order from Copper Smith again!
Amelia D.
Verified Reviewer
08/01/2019