Customer Reviews

Amazing custom hood

Building a home requires a lot of thought and patience! I was looking for a ‘Wow’ factor in my mostly white kitchen. I stumbled across the CopperSmith website and knew I had to have one of their custom hoods in my kitchen. With the help of my interior designer, we were able to create a beautiful hood!

Kitchen Focal Point

I love my CopperSmith hood. It really accentuates my kitchen. I was extremely pleased with all the choices I had to choose from when designing my hood.

Excellent service and an excellent

Excellent service and an excellent product. We used the Hand-hammered rustic copper for a 66" wide hood for a project in Los Angeles. Simple and beautiful!

Beautiful hood! Perfect for the

Beautiful hood! Perfect for the space

Great resource to have! Very

Great resource to have! Very clean products and high attention to detail.

Elevated my kitchen design!

From start to finish the process of designing our coppersmith hood was smooth and worry free. Not only were the designers at coppersmith helpful with each step, the quality, beauty and craftsmanship of my new hood was more than I had expected!

Super Finishes and Finished Product

We have specified your product line on many residential projects and find the options to be excellent. We have had excellent customer service and detailing on each item.

Customer support

We couldn’t figure out how to remove the lights, sent in the question via text and had the answer in less than 5 min

Excellent Vent Hood as Always

We've purchased several vent hoods for our custom home clients and we are always pleased! The design, order, and delivery process is easy and the final product is always beautiful. Highly recommend!

Excellent customer support

Thank you, Coppersmith, for ensuring a great hood! However, the hood still needs to be installed. I am sure it will look nice.

Custom Hood Creates An Amazing Statement

Thanks to CopperSmith for creating my custom hood. It’s the centerpiece of my new coastal inspired kitchen.

Our Coppersmith hood

Excellent craftsmanship and thoroughly professional staff. Highly recommend them.

A+ Customer Support

From the beginning I had numerous questions throughout including design, shipping and installation guidance ahead of the hood vent arrival. At every turn my questions were addressed in a timely manner by actual people who were eager to help. Not having to navigate questions through chat bots has been a welcomed experience reminiscent of an earlier time

Great CX From Emma Locke

We had an issue with a delivery and Emma was proactive and very helpful!

Range Hood

We are totally satisfied customers from the process of ordering, receiving, and installing. Great care was taken to the shipping/packing process and white gloves were included for installation. Customer service was always available to answer questions. Can't say enough about this company! We love our beautiful Range Hood in our newly built home!

Fabulous Company to Work With!

This was my first time working with Coppersmith on a project. Was so happy to have met them last year at KBIS. We designed a Custom Copper Hood, and copper sink for a large kitchen remodel. Service, updates, delivery were all fantastic. I would definitely work with them again. Questions were also answered promptly, and ETA was right on track. Clients are very happy!

Awesome experience...worth the wait!

I love my new Coppersmith tub. I had to wait a few months for it to arrive but it is even better and nicer than I was expecting it to be. Make sure and measure the width of your door. Ours was a tight fit but we were able to take off door trim and fit it through! This is something I will treasure in honor of the memory of my parents who left me a little money and I decided to do THIS! Love it. Also, the crate in comes in is very nicely built to protect it. Instead of trashing the crate though, I put it online for free and had lots of interest...so it gets a second life also. Reusing is awesome and easy.

Exceeded our expectations!

Coppersmith’s on line design experience made it easy. Being able to choose your desired style and features and receiving samples of the materials they would be using made it a great experience. Their sales and customer service were wonderful to work with and always had an immediate response to questions and concerns.

East Elm St

Austin, and the whole design team was great, Thank You,

East Elm St.

Austin and the design team was terrific to work with. Thank you,

Beautiful hood

Gorgeous copper hood. Easy to install and they even gave us White gloves to handle it. Coppersmith thought of all the details. My client is thrilled!

Copper tub

Haven’t got my tub yet but great customer service

CopperSmith hood

Delivery went well, hood looks beautiful, crated and packed well, no damage that we can tell. Install is not for a few more weeks.

owner

Interaction with all coppersmith staff has been excellent. Staff was knowledgeable and helpful throughout the process. However there was a faulty variable speed switch in the insert and trying to get the issue resolved with Tradewinds has not gone well at all. I am still waiting for a response.

Project manager

Prompt and professional

Great Service

CopperSmith is so helpful and responsive throughout the entire process. From design, to ordering, all the way to delivery. Thank you!

Copper Sink

This is the second copper sink we have ordered and are very happy with this project.

Another Happy Client

From the beginning of my client's kitchen remodel, we knew we wanted a statement piece for her hood. There was never a doubt that I would source a hood from Coppersmith. Their hood offerings and customization, attention to detail and craftsmanship and customer service are exceptional and superior compared to others in their field.

Good as gold

Coppersmith made the process seamless from concept to completion and was patient and exacting in crafting a hood to our detailed specifications. We couldn't be happier with the end result!

Totally awesome

Exactly what I pictured. Awesome customer service for my questions pre order. Packaged with care an protect my investment. Totally awesome from the start to the finish. Can't wait to see it above my range.

Work of Art!

It is absolutely beautiful! Definitely worth the wait!

Great

Customer service was great, part arrived sooner than expected

Stunning custom copper hood

Seamless beautiful custom hammered copper hood. Order was easy, delivery as expected and definitely a show stopper

Architect

The Coppersmith team has been very responsive from all of our quirky requests during the quoting phase- thank you Austin, swift during the shop drawing submittal phase-Thank you Evan, to the expediting team ensuring tracking, delivery and receiving was set in place. Looking forward to the next project. Thank you.

custom hood

Great experience from start to finish!

custom hood

Coppersmith was great to work with from start to finish.

VP of Construction

The delivery went great.. good communication by the driver etc..

Table tops

beautiful table top, the material and finish are incredible

Exciting Times

Very excited for Coppersmith!

Fantasic products and customer service!

Love the custom products and the customer service is unparalleled. Thanks!

Thank you for the prompt assistance!

Customer Service was quick to respond and help resolve our issue.

Copper hood over peninsula oven/stove

There are not as many choices for a hood over a peninsula, but we wanted to be able to look out over the family/dining area. Also it was cost effective to not move the appliance. The copper hood was a lovely match for our copper sink. And I liked how there were so many color options and hammered or not surfaces. Getting the sampler package (wish it was free), was great help to be able to match tones and visualize the end product. I think if I had known it would be easy to adapt a wall mounted hood to a island hood, then I might have gone that route and truly gotten a customized hood. All in all, a beautiful product and easy to clean, especially compared to my old ventilation system.

CKD, Certified Kitchen Designer

Love all of your finish choices! You make great hoods!

Thank you for the prompt assistance!

Customer Service has been easy to work with with prompt responses!! Thank you, Ana

Good response to questions about products

Good experience with getting info on products. Looking forward to specifying in the future.

Kitchen & Bath Designer

Love the options available for custom designs. And the website visualization tool for quoting helps produce a visual for my clients.

Kitchen & Bath Designer

I love the styles and options available from CopperSmith. The website is very helpful in design visualization for my customers.

Custom hammered sinks

We purchased three custom hammered sinks for a 10,000 square foot estate. The process was wonderful start to finish. Will definitely collaborate with Coppersmith n future luxury projects,. A year later I performed our follow up visit and they look beautiful as they did on day 1. We used them as a food prep sink, dish washing sink, and bar sink. LOVE the outcome. Thank you again Coppersmith!

Centerpiece of any kitchen

I am a dealer for Coppersmith and I use their metal range hoods as often as I can. Their craftsmanship is amazing and their finishes are so gorgeous. They truly complete any kitchen project !

JF review

Lovely products