Customer Reviews

Kitchen range hood

The hood looks great and was simple to install.

Great customer service

Custom copper sinks are expensive and I had high expectations for customer service. All questions were answered thoroughly and timely. Updates on shipping logistics went smoothly. It was packed nicely and arrived in great condition. It has exactly the detail and uniqueness that I was hoping.

Great service- assistance and product.

Great assistance- response, support- my sales contact was terrific!

Great customer service

Samples are a great range. Check in and customer service helpful!

Perfectly crafted and designed for our space

We want to thank Michael, Evan and the entire CopperSmith team for their expertise, patience and diligence in working with us to create the perfect crowning piece for our newly designed kitchen. They were even able to accommodate some changes mid-way through the process that made a beautiful piece perfect. We wouldn't change a single thing about it.

Amazing service and gorgeous table top

The table arrived weeks ahead of what I expected. The shipping box relieved all worries of possible damage in transit. Once unpacked I was actually stunned by the finished product. The overall craftsmanship is excellent. The corner wraps are exquisite and in fact are virtually invisible. My compliments to the artisans who constructed it. On the customer service side of the things the process is simple and efficient. In my case, I had looked into purchasing a table top a year ago but decided that the cost was an issue. When I decided to take another look a couple months back my original sales rep, Michael Ciparelli contacted me immediately to let me know that costs had gone down significantly. I feel that is a step above and beyond on his part. He sent samples and answered all my questions and concerns in a timely and thorough manner. The overall look of the table has transformed the dining area. Absolutely stunning effect and exactly what I needed to complete this space . Thanks to you all for a easy shopping/ordering process and wonderful end product

Great material

Product came quickly and looks very nice. Caution on the 5mL, it dents very easily. Used material to inlay on an exhaust hood.

Exceptional

CopperSmith provided us with a work of art that is the centerpiece of our new kitchen. Their craftsmanship and quality are unmatched.

The company was very professional

The company was very professional and patient as we worked through a variety of different designs before finalizing out exhaust hood. We look forward to receiving the finished product and seeing it installed.

Kitchen Sink

I love my copper kitchen sink! It's beautiful and better than I even expected. The people at CopperSmith were great to work! I highly recommend this company if you are looking for a custom make, unique piece that you cannot find in a big box store.

Great quality AND great service!

I couldn't be happier with my experience with CopperSmith! From start to finish, their team was incredibly supportive and dedicated to ensuring I received a high-quality product that exceeded my expectations. One of the things I appreciated most was the attention to detail and craftsmanship. The product arrived looking absolutely stunning, with a beautiful finish that truly elevates my kitchen design. The textures and materials feel premium, and the unique finishes give it an artisanal touch that makes it stand out. Customer service was always available to provide updates and answer any questions I had along the way. They were responsive and worked hard to ensure everything was handled. What really stood out was the personal touch from their team. Their dedication to ensuring I was happy with my purchase was evident throughout the process. I can confidently say that CopperSmith delivers both quality and service, making them a top choice for custom metalwork solutions. If you want a beautiful, high-end kitchen upgrade, I highly recommend CopperSmith!

World Coppersmith - Hoods

We recently completed a project where we specified a custom metal hood in copper and it is the focal point of the kitchen! Going through their detailing process and working with their team on specifying the details was seamless as was the delivery process and communication on delivery. (The hood even arrived with white gloves for installation!)

Exceptional Artisans!

As a luxury interior designer, I do a lot of custom work. Working with CopperSmith on this custom hood was an incredible experience from concept to creation. The entire team that I interacted with were a pleasure to work with. I will use them again and again!

I love Coppersmith!

Every person I've talked to. . . . Sales, Engineering, Customer Support. . . . has been wonderful. They are patient, professional, and always concerned with addressing every question I have.

Spectacular result!

We are thrilled with our Coppersmith range hood and the final product looks exactly like we ordered online.

Excellent Service

It was a pleasure working with coppersmith on getting my order made, prepare to ship and correcting shipping addresses. Communication was very easy and great customer service!

The Only Vendor for Customer Hoods!

As an interior designer, I couldn’t be happier with the service design and quality of Coppersmith. I’ve worked with other fabricators in the past and coppersmith is now my absolute go to to design custom hoods for my projects. As soon as my project is fully installed, photos will be coming your way!

Amazing Range Hood

I can’t believe how perfect my new range hood fit. The process was easy and timely. It is a beautiful addition to my kitchen

Was helpful and complete

Called about a replacement part. Only reason giving 4 stars was that I had to leave a message and get a call back. Answered my question and gave me the direction I needed.

Review customer service

They’re all courteous & prompt with answering questions & email follow ups. It’s been so easy working with them!

Exceeded Expectations

As a designer who does quite a bit of custom hoods, I can say definitively that I'l be working with Coppersmith on many future projects. From the initial design through delivery , I had a seamless experience.

Over the moon!

Throughout my 18+ years in the industry, I have worked with numerous metal shops designing custom hood surrounds. I have never had as pleasant of an experience as I have had with Copper Smith. From start to finish, the project support, efficient communication and processes, timely responses, and overall kindness of your employees has blown me away. The custom brass hood we designed is absolutely gorgeous and we couldn't be happier. Our client is over the moon. Thank you for a job well done!

Conversation with customer support

Outstanding!! Not only did I get the info I requested but I received a call back within minutes and a reply via your virtual assistant system. I was surprised, not by the fact I received it, but that it is was so different given the poor communications of normal everyday support groups. Nice job!!

Beautiful

Beautiful

Beautiful Hood

The process from placing the order and receiving the Hood was very easy. But receiving the stunning Hood was an amazing experience. The Beautiful hood was easy to install with the enclosed directions.

Beautiful custom hood

My client wanted a statement piece for the hood in their kitchen and Coppersmith did not disappoint!! Turned out beautiful

I am very pleased working

I am very pleased working with Coppersmith, my copper table top turned out great, just what I wanted, all the measurements were exactly as promised. I was also very impressed with the shipping packaging very well done !!

My copper tub

It is beautiful. Cannot wait for it to be installed

Coppersmith in Charlevoix

Your product is excellent and fits perfectly. Snug to the shelves and really adds to the elegance of the kitchen. Highly recommend your product. Thank you, Dennis Joy

We received our table yesterday,

We received our table yesterday, I was very impressed with the quality, all the dimensions were perfect. I also was very impressed with the packaging,very good . Thank you

My copper tub

The tub is beautiful and arrived in a very secure crate with no damage whatsoever. I cannot wait for my bathroom to be done so it can be installed.

Love working with Coppersmith

I work for a custom cabinet company, and occasionally our clients want metal hoods. Coppersmith is our go-to company for this. Not only are their design options extremely flexible, their staff have all been amazing to work with. The shipping is also top notch. We will continue to use Coppersmith as our metal hood supplier.

Help with my hood vent lighting

Having been a COO of a major transportation company that stressed service, I was amazed at how great you handled my request. I have been praising you to all my golf buddies as an example of a 10+ customer service should be. Thanks, and I will proudly support your company.

Gorgeous Craftsmanship

As an interior designer, I look of beauty, quality and great service. I like the ability to delivery all of that to my clients and Coppersmith fits into these requirements. I ordered a custom range hood, the design process was simple, the service was fantastic and the finished range hood was gorgeous! I will definately be working with them again.

Copper and Brass Range Hood

Product appears to be of superior quality, but is not yet installed. Customer service was excellent.

AKD

The website makes the design process very easy. Austin was very helpful in answering any questions I had and getting us set up with a trade account.

HOUSE PATEL HOOD IN ZAMBIA

Wonderful experience

Excellent

Our experience with Copper Smith was very pleasant. Every person with dealt with was very professional and extremely helpful. The process went very smoothly from start to finish. . .

Kitchen Hood

Wonderful experience The hood is just amazing

Excellent

Each individual I worked with at Coppersmith was extremely helpful and willing to listen to your concerns. The craftsmanship that goes into the venthoods is superior.

Copper Topper

I received my copper table top earlier this month and I couldn’t be more excited about it. My kids are thrilled with the uniqueness and I look forward to feeding lots of family and friends around it for years to come. Thank you Coppersmith!!

Copper Topper

I recently got my copper table top from Coppersmith and I am THRILLED with my purchase. Very different which fits my personality and decorating style. I look forward to seeing how it ages with 3 generations around it. Also can’t wait for the new chairs coming in April. Thank you Coppersmith!

Like the product. Awaiting suggestions

Like the product. Awaiting suggestions to resolve field issue.

Great quality, easy to deal

Great quality, easy to deal with.

High quality craftsmanship

I recently ordered a custom range hood and could not be more pleased with the craftsmanship. The hood is beautifully made - fabricated as designed, high quality material, and expertly welded seams. Customer service maintained excellent communication throughout the process. Installation was fairly easy for our contractor, but preparing for installation was a bit trickier. This was his first time working with a CopperSmith hood design, and install guides did not always provide the level of detail he needed. He was in direct contact with the company who helped to the extent possible. It’s only because of the install that I did not give a full 5-stars, but the hood is definitely a full 5-star quality!

Amazing website

The ordering process with CopperSmith was made simple by their website which enabled us to visualize our hood while picking from hundreds of options. We can’t wait for its arrival!

Hood is great!

Was hesitant because I’m nowhere close to be able to see these in a showroom. Man are we glad we ordered one anyway. Awesome quality and attention to detail!

Excellent customer service!

My interactions with several staff members were all excellent. I highly recommend Copper Smith!

Professional

Thank you for working with the Cowarts in Louisiana while we renovated our home. We will be uploading pictures soon of our beautiful hood range.

We love to use Coppersmith

We love to use Coppersmith hoods on our projects whenever possible. The quality is amazing and the customer service is top notch.