Customer Reviews
CopperSmith is Excellent
Based on 498 Reviews on YotPo
Catherine Troxell with Grace Thomas Designers shares her experience.
Listen to the Leary's experience with their custom dream home!
Hear how the Harrison's created their ideal entertainment space.
Kathy M.
Verified Reviewer
05/17/2022
Excellent Product
We have a large kitchen and bath showroom. Our Coppersmith hood is a crown jewel in our highest end kitchen display. We use this kitchen to cook and entertain as well and this hood never fails!
Clay R.
Verified Reviewer
05/12/2022
Vanessa was able to direct
Vanessa was able to direct me how to get my light bulbs changed out easily and which ones to replace the old bulbs with.
Lisa G.
Verified Reviewer
05/02/2022
1854 Farmhouse kitchen
I reached out to Coppersmith in 2021 to assist me with a kitchen update for a clients 1854 farmhouse. Each point of contact at Coppersmith, from sales to service, were extremely responsive and went out of their way to assist in finding the perfect solution for my client. I will not hesitate to work with your company on another kitchen design project in the future.
Baruch S.
Verified Reviewer
04/26/2022
The best service and production
The best service and production
Katie B.
Verified Reviewer
04/18/2022
Designer DS3 Range Hood
Coppersmith was great to work with on the procurement of our hood for one of my remodels ~ my client is thrilled with the final look and the overall functionality of the internal blower ~ already have another hood on order with Coppersmith and will continue to partner with them on future projects!!
Kathleen S.
Verified Reviewer
04/03/2022
Excellent Problem Solving
We had a problem with the filters and surrounding pieces not fitting into the opening on our new Coppersmith hood. It was an odd problem and Denise was wonderful helping us through this. She connected us with Trade Wind since it was their parts that were in question. They were also great and offered to make a smaller replacement piece, which they did. It arrived quickly and the problem is now solved. We are grateful for the excellent customer service from both Denise at Coppersmith and Shannon at Trade Wind.
Karen F.
Verified Reviewer
04/02/2022
Copper table top
The copper table top turned out very nice! We really like it!
Elaine S.
Verified Reviewer
02/24/2022
Amazing from start to finish
The folks at Coppersmith worked very hard to make sure we had exactly what we wanted. They were very communicative, professional, and just plain nice. We have a beautiful copper table at a reasonable price. Our son's dog made superficial marks on the table the second day we had it. When I called in for assistance Coppersmith could not have been better! They were quick, supportive, and was able to give me a solution. I highly recommend them.
Danica S.
Verified Reviewer
02/18/2022
This is a beautiful product!!
This is a beautiful product!! As an interior designer, it was an absolute pleasure to work with this company. They are knowledgeable, thorough and deliver a top of the line product. I will use them again!
Javier W.
Verified Reviewer
02/10/2022
Amazing Sink!!
There was some Turbulence with Shipping. However the customer reps and sales associates are very helpful. The sink looks amazing!! Would definitely recommend.
Morgan F.
Verified Reviewer
02/04/2022
Great Result and Service
Loved working with the team to create a beautiful copper table top. The team was very helpful and responsive.
Leesa C.
Verified Reviewer
02/03/2022
Hood design and fabrication
Beautiful product, was delivered on time and in perfect condition.
Nancy W.
Verified Reviewer
02/01/2022
Custom Copper Bar Sink with Drainboard
The installation of my sink went great. It is beautiful, and everyone who has seen it comments on its uniqueness and design. My cabinet designers were really unsure about me using a custom sink, as they said many of them don’t fit the specifications and the cabinets often need to be altered to the sink. But that was not the case at all. Thank you for providing a beautiful product that is made in America
Tom S.
Verified Reviewer
01/26/2022
The ordering process was easy
The ordering process was easy and customer service is top notch.
Tony M.
Verified Reviewer
05/30/2021
I bought the kitchen hood
I bought the kitchen hood. Its truly a centerpiece visually. The quality is top notch. I liked the work so much that I bought a sink. Very good value and craftsmanship.
Susan L.
Verified Reviewer
05/20/2021
Great Job, once again
Once again, great job answering my questions, and following up with emailing the installation instructions. I have had nothing but super customer service from World CopperSmith. Thanks again. Susan
Roland K.
Verified Reviewer
05/12/2021
High quality hand made product and ve
High quality hand made product and very responsive customer service…that’s a combination you don’t see very often anymore! The packaging of our copper sink was the best product packaging I’ve ever seen and I’ve seen a lot. Highly recommend CopperSmith!
Susan C.
Verified Reviewer
05/12/2021
I have the most gorgeous copper farm…
I have the most gorgeous copper farm sink. Beautifully crafted. Packed and shipped like it was a fine piece of china. Thank you for the amazing piece of art work.
Ellen B.
Verified Reviewer
05/12/2021
Great service and beautiful product.
Great service and beautiful product.
Audra C.
Verified Reviewer
05/04/2021
Beautiful products
CopperSmith representatives were available to answer my questions and sent me various copper samples in a timely manner. We received our range hood and sink in the time frame. We are in love with how they turned out!!! The craftsmanship was amazing and the two products were perfect for our new kitchen.
Kathy M.
Verified Reviewer
03/31/2021
Perfect addition to our renovation
This company is great to work with and highly recommend. They took the time to ensure the order was as expected before proceeding with the custom work. The end product looks wonderful!
V. H.
Verified Reviewer
03/28/2021
Customer service was great at Copper…
Customer service was great at Copper Smith, sink arrived in excellent condition packaged in a strong wooden box. Didn't install yet but so far I'm pleased with my experience.
Robert B.
Verified Reviewer
03/26/2021
GREAT PRODUCT AND CRAFTSMINSHIP
GREAT PRODUCT AND CRAFTSMINSHIP. CUSTOMER SERVICE WAS EXCELLENT AS WELL.
J. H.
Verified Reviewer
03/16/2021
Great experience
Great experience! The hood came out exactly how we wanted. The customer service was always quick to respond to any questions we had throughout the entire process. We highly recommend.
Susan F.
Verified Reviewer
03/11/2021
So happy with my range hood!
The final product is beautiful. The support was terrific through the entire process. Highly recommend!
M. S.
Verified Reviewer
03/05/2021
Meredith is extremely knowledgeable and…
Meredith is extremely knowledgeable and very helpful
Zone9alady
Verified Reviewer
03/02/2021
Beautiful, huge and heavy copper sink.
The sink arrived packaged in a wooden crate that I could only explain as tremendous!. I made a joke about it to my husband that it reminded me of the crate the government packed the "Ark of the Covenant" in at the end of the first Indiana Jones. LOL. The sink itself is exactly what I wanted with an extra 12" backsplash welded on. It was a good price too when I compared it to another copper fabricator in my own state of Florida. I'm glad I ordered it in unfinished copper...it is already changing...and that's what I wanted it to do. The ONLY thing that disappointed me and still does, is that there were these large and clear description labels on the sides of the box that it was shipped directly from CHINA! I did not know that this sink was coming from China. I do not remember your company stating that in all the e-mails I exchanged with you. I think if I would have known that then....I would have chosen another company. With all that has happened in the last year....it would have been honest of you to release that information before I ordered. This is the reality we live in right now. I will not put this information on Facebook, but it would be nice if your company would, to give people a choice. I try to buy AMERICAN when I can.
Michele
Verified Reviewer
02/26/2021
Great customer service
The customer service at World Coppersmith was stellar. They worked with me through the entire process of getting the sink and range hood specifications just the way I needed them for my kitchen remodel. They were friendly, helpful, and a pleasure to work with.
T. C.
Verified Reviewer
02/26/2021
Exquisite Piece of Artwork
We ordered our custom hood for our dream house and it is stunning! It arrived just as we had specified, in the time frame provided, and was packed extremely well to protect it during shipping. We could not be happier with the quality of craftsmanship and the beauty it adds to our kitchen. It is like having an exquisite piece of artwork, and everyone we have over loves it. Customer service has also been wonderful. I highly recommend this company!
M. B.
Verified Reviewer
02/23/2021
We received our beautiful Copper Farm…
We received our beautiful Copper Farm sink in a fabulous wooden crate that kept it protected in travel, so that it was perfect when it arrived. It is the highlight of our kitchen and can't wait to receive the matching hood!! Mari & Jeff
Frank C.
Verified Reviewer
02/20/2021
We love our copper hood
We love our copper hood. It is beautiful !!
Jeff A.
Verified Reviewer
02/18/2021
Our Coppersmith range hood arrived…
Our Coppersmith range hood arrived neatly packaged in a wood crate on time as promised. Structurally solid and beautifully crafted. It’s a perfect match in our new kitchen. Went up easily with 2 people. Can’t wait to use it. Hope to purchase a matching sink from Coppersmith sometime in the future. Jeff A.
Brianna D.
Verified Reviewer
02/04/2021
CopperSmith has been more than helpful…
CopperSmith has been more than helpful throughout the designing, purchasing, and installation process. I trust their expertise on the various copper hoods offered. The design & sales team are very responsive, even sharing thorough PDF files for installation reference. I will definitely purchase from CopperSmith again!
Teresa K.
Verified Reviewer
01/29/2021
This process was very smooth
This process was very smooth, the company was accommodating and provided drawings and material samples, taking the worry out of the whole order. Would use again and would recommend!
Dorothy
Verified Reviewer
01/29/2021
Excellent service and an excellent product!
In researching finishes for our new kitchen remodel, I knew from looking at various pictures that I wanted our hood to be a statement piece. I debated about wood, cooper, stainless steel and various designs when I came across World CopperSmith -- I knew I found my future hood. They had so many beautiful options. After finally narrowing it down, I chose a customized Signature SX2 in brushed stainless steel with polished straps. The whole process of ordering was great. I ordered the insert separately from another vendor and they were able to accommodate the insert with no problem. It was all easy and very professional. There was a minor hiccup in the dimensions but World CopperSmith handled it perfectly. Understandably, with Covid there were shipping delays, which was not a problem for us. Receiving the box was thrilling. I can't believe it but I was already so impressed with how they shipped and boxed it. Opening the box and seeing the new hood was exciting. It really felt like Christmas and I couldn't have been happier. Even our contractor was really impressed and said it was a beauty. The only tiny nit I had was that it would have helped to include more installation instructions in the box. Because we had our own insert, it took our contractor awhile to figure out how to install it. Fortunately, I was able to find more installation instructions from World CopperSmith online. Overall, we're extremely satisfied. Our hood is truly a statement piece in our kitchen and notches up the glam factor exponentially! Everyone comments on it and we could not be happier. Excellent service and an excellent product!
Greg M.
Verified Reviewer
01/28/2021
The table top was delivered on time…
The table top was delivered on time exactly as ordered. Thanks
Dan H.
Verified Reviewer
01/20/2021
Custom copper farm sink
The sink we order was exactly what we expected. All dimensions color and finish are perfect.
Terry O.
Verified Reviewer
01/20/2021
Great service
Great service, answered all our questions and absolutely beautiful. Their pictures do not show the beauty. Thanks.
D. R.
Verified Reviewer
01/19/2021
Beautiful sink and hood for our cabin
Beautiful sink and hood for our cabin. Communication, packaging and quality were all excellent. I'll be buying more items from this company.
D. C.
Verified Reviewer
01/18/2021
this hood is great quality
this hood is great quality, top notch, couldnt be happier, it really makes the kitchen, very impressed
T. D.
Verified Reviewer
01/15/2021
I got my most beautiful copper farm…
I got my most beautiful copper farm sink in 2017 from Coppersmith and sold my house 3 years later and getting ready to build where we are now and plan to purchase the same sink!! I loved working with this company and did all so by phone and no complaints at all.
Neil B.
Verified Reviewer
01/15/2021
Love our new CopperSmith range hood!
My wife and I updated our 18 year-old kitchen. A key element was to replace the old hood over our range. She found the CopperSmith site and fell in love with what she saw. I am our "builder" so took all the dimensions, my wife picked the style, and we agreed on our order. We received the new hood in absolutely perfect condition: very safely packaged in a wood crate. I did the install, with one phone call to CopperSmith with a technical question. It took a full day to complete the install and meet my demand for perfection. It is beautiful and a real show piece for our kitchen. We are very happy with the product and the support we received from CopperSmith. We fully recommend them to others. Good luck and enjoy your new range hood!
John P.
Verified Reviewer
01/14/2021
Red Fire Backsplash
Absolutely beautiful quality and craftsmanship. This is our second product from CopperSmith and we'll probably be back for more!
Charlotte P.
Verified Reviewer
01/13/2021
Absolutely love World CopperSmith
Absolutely love World CopperSmith and my custom hood! It is beautiful, they understood my vision and helped me see it to creation. Elegant, sturdy, beautifully constructed and it is a statement piece in my kitchen! CopperSmith were great folks to work with and they handled my order with expertise. I am thankful for their excellent communication and follow up. It arrived promptly and was very well packaged. The process was seamless and I could not recommend them more! Thank you CopperSmith!
J. L.
Verified Reviewer
01/10/2021
COPPER (FIRE) FARMHOUSE SINK
My copper farmhouse sink is the most beautiful part of my kitchen! The service was excellent as well as the shipping and communication!! So Happy I chose COPPERSMITH during my search for the perfect copper sink. Jan P.S. when I called, I get an actual person which was the best thing ever!
Sherri
Verified Reviewer
01/06/2021
We love our hood!!
We love our hood!!! Couldn’t be more perfect!
Veronica S.
Verified Reviewer
01/06/2021
Best choice ever
We are very please with our choice with the kitchen sink from CopperSmith. Looks amazing! Thank you !
Laura B.
Verified Reviewer
01/02/2021
Exceptional products and staff
Working with the wonderful team at World CopperSmith was a pleasure. Everyone I spoke with was very knowledgeable and always able to answer all my questions. They were also very quick to respond. I was extremely impressed with the professionalism and warm polite demeanor of everyone at World CopperSmith. Our Fire Red Copper Farm sink is beautiful and the craftsmanship is impeccable.
H D.
Verified Reviewer
12/22/2020
Jamie with Coppersmith provided…
Jamie with Coppersmith provided excellent customer service by responding quickly to my inquiry to provide me the status of my order. She was trustworthy and it was comforting to have someone follow through on their commitment. I received my order just as promised and I was very pleased with the quality of the hammered copper round flask, it is beautiful! Thank you so much!
S. B.
Verified Reviewer
12/19/2020