Customer Reviews

Outstanding Customer Service

I was shopping for a new sink for my brand new kitchen, the sink that I was specifically looking for, after so many online surfing I finally found World Coppers Smith web site, and I was amazed with the product. the specific sink that I wanted had a delivery window of 12 weeks and that was way too far, when I made a call, it happen to be my lucky day, as STEPHEN COLLINS went above and beyond to help me out with choosing the right sink for my kitchen, and explaining the product durability and answered all my question that i had, and more important suggest me the availably of the sink on eBay, which I was thrilled and that was a great news, because I didn't have to delay the installation of the new kitchen, and more important having my favorite sink after all. Thank you so much Stephen Collins for offering your experience on choosing the right sink and your great customer service.

Project Hildene

We had a fabulous experience with World Copper Smith. From the beginning designs to the end concept and product we were very happy. @beylabluedesign

Our hood is beautiful!

Our hood is beautiful!

Antique copper range hood

I’m in love with my copper range hood. Company was great to work with and very helpful.

Beautiful craftsmanship

As the wife and I went through the process of renovating our kitchen, the piece we were most excited about was our custom hood. That and the range are really the focal point of the kitchen. Working with CopperSmith was super easy and a very helpful and friendly service rep made the whole process flawless. Now that the Reno is finished we cannot be happier with the product quality.

kitchen project

We love our new farm sink, island sink and matching copper vent hood. It is the show piece of our home that everyone talks about the most!

Focal point of open kitchen

Absolutely stunning! it fits perfectly in my kitchen, and I get tons of compliments. Also, functionally the exhaust fan works pretty well! Very happy with my selection. My customer service rep made sure I had all the details & schematics before I made my final purchase.

Amazing hood and matching sink with ventilation system.

From the website tools to the physical samples and especially the phone hand holding with Stephanie to answer our questions, the selection process was fun to navigate. The ventilation system is amazing. Excellent info for installation and care. The finished products exceeded our expectations!! The freight shipping was well packaged. Definitely the "Wow" for our kitchen!!

Outstanding service and a beautiful

Outstanding service and a beautiful product. Can not say enough about this company. I highly recommend them!!!

Coppersmith Vent hood

I was designing my dream kitchen for my new home. From the first time I saw Coppersmith Vent Hoods, I knew I would design my entire kitchen around one of those vent hoods!! I reached out to the very knowledgeable and thorough service team and they walked me through every step of the process. Before I placed my order, they sent a complete sketch of the design with measurements for my approval. When I received my vent hood, it fit perfect and brought everything together. Thank you Coppersmith for making dreams come true.

Solid experience, great customer service

No regrets. Wanted an eye-popping statement piece for a hood and was disappointed in the “high end” wolf options that supposedly went with our new stove top. And the prices of other hoods were a bit much. CopperSmith seemed to have all the flexibility, style and fair pricing I needed. Also wanted a powerful and quiet fan and they had it. When there were delays due to material shortages, I was kept informed. And when they were finished, but my project had delays of its own, CopperSmith agreed to not ship for a few weeks. Worked out great.

Amazing customer service and beautiful products!

I love my CopperSmith oven hood. It is absolutely beautiful. Ordering it was a breeze! I had a couple of questions regarding specs and the customer service was super helpful in answering all of my questions. It works great and looks absolutely gorgeous — highly recommend this company!

Beautifully crafted custom range hood!

Excellent customer service and quality product!

Copper Tub

Coppersmith was outstanding to work with. Prior to my order, they assisted me in the rough in dimensions and the overall dimensions to fit the tub into the required space. The tub arrived on time and intact. When we placed the tub into its final position, everything fit like a glove. The faucet was an easy mount from the basement and looks great. Finally, we put the vanity together with the vessel sinks that match the profile and texture of the copper tub. WOW!!! Truly worth the price and the numerous adventures in our bathroom remodel!!!

Estes Lake House

From the first call with questions on design to the order everyone was professional and very knowledgeable. We just love the final design and it completed our kitchen in our new lake house. Thank you to a great staff.

Great Product and Great Customer Service

As an interior designer I see a lot of products. CopperSmith delivered a beautiful hood of the highest quality. Their customer service team was attentive and knowledgeable. I highly recommend!

Love, love, LOVE!

I found CopperSmith online (Google) and just fell in love with the options. I have always wanted a copper vent hood for my kitchen, and though the project was a couple years in the making, I finally got to move forward. Today I have this amazing focal point in the middle of my kitchen - basically the first thing you see when you walk in, and it is STUNNING! Stephen was great to work with - very patient, accommodated all my questions and neurosis! :) Product came shipped in the most protective packaging/crating I think I've ever seen. It's beautiful, timeless, and I am in LOVE!

Best Customer Service

The Copper smith customer service team is by far the most professional and efficient group of people we have the pleasure to work with. Our part was replaced quickly. Everyone we spoke with was very polite and helpful. Thank you!

Love my hood!

Great experience with World Copper Smith! Ordering was easy, for my custom hood and so far it works great! No complaints and get lots of compliments.

Love my copper sink

CopperSmith was a delight to work with. They helped me with each step of finalizing which sink I wanted and then ordering it. It arrived on the date promised. It was definitely packed in a fashion to totally protect my sink. My sink is beautiful, well made and perfect for my kitchen. Best choice ever.

Fantastic experience!

I just wanted to let you know that the range hood arrived in impeccable packing and is now the beautiful focal point of our newly updated kitchen! We chose to keep the old cabinets and just replace the countertop, sink, backsplash and add the range hood. We couldn't be more pleased with the hood and with Coppersmith! I would like to leave a positive review but can't find anywhere on your site to do so. I've attached photos of the hood in our kitchen. Again, Thank you for your professionalism and excellent quality work! D. Jansen

Great customer service and the

Great customer service and the product was better than expected! Hood looks amazing!

Custom Hood

Worldcoppersmith is AMAZING! Assisted us in every step and decision that needed to be made. Including drawings and finishes. Would recommend them every time and I look forward to using them again for my clients.

Very Pleased!

We have used Coppersmith for 2 projects. Both times we received high quality products, excellent customer service and follow up. They actually answer their phone calls with a live person who can answer your questions!

Donna Markley M.B. Designs Yakima

Donna Markley M.B. Designs Yakima WA

CopperSmith The BEST! Keep Doing What You Are Doing!

We are finishing a year long home expansion and remodeling project. We have dealt with many suppliers and companies over the course of this project. CopperSmith was the BEST customer experience. The team was extremely professional, detail oriented and extremely pleasant to interact with. The quality of the hood was world-class. The hood came in a very well box with 2 pairs of white gloves for installation. We are extremely happy with the overall experience and we HIGHLY recommend CopperSmith! Keep doing what you are doing CopperSmith Team! The Hassanein's

Beautiful sink, amazing customer service!

We had our new sink shipped directly to a little house that we're updating in Central America, so we didn't get to see it until we arrived and viewed it in place. What a pleasant surprise! The sink was exactly as designed, great quality and color, and it actually was completed well ahead of schedule. It was so exciting to be able to set up and use the kitchen on this trip! We've previously ordered two copper sinks from other manufacturers for different projects over the years, and are just as pleased with this one compared to those. And for a little/lot less money. We're very happy buyers!

Hammered Copper Kitchen Centerpieces

I purchased a Modern Farmhouse single bowl beehive-hammered copper Apron Sink and Classic light antique-hammered Range Hood for my recent kitchen remodel. Both are lovely and are the standout centerpieces of my new kitchen space. Since the sink is a "living" surface, it does require quite a bit of scrubbing to maintain the shiny surface. The range hood is maintenance free. Coppersmith staff was there every step along the way and kept me informed of their schedule and delays. I received prompt responses to any questions I had throughout the process.

I LOVE my rangehood

I couldn’t be happier with the decision and investment. It is the centerpiece of the kitchen and everyone compliments. It’s beautiful. And the team was extremely nice and helpful

Excellent Product

We have a large kitchen and bath showroom. Our Coppersmith hood is a crown jewel in our highest end kitchen display. We use this kitchen to cook and entertain as well and this hood never fails!

Vanessa was able to direct

Vanessa was able to direct me how to get my light bulbs changed out easily and which ones to replace the old bulbs with.

Gorgeous Hood!

We recently updated our kitchen and ordered this 48" custom hood based on a photo I found on instagram and sent in. They made it exactly to my specifications and it looks beautiful in the kitchen. Customer service was always prompt when needed. Would definitely order from World CopperSmith again, highly recommend!

1854 Farmhouse kitchen

I reached out to Coppersmith in 2021 to assist me with a kitchen update for a clients 1854 farmhouse. Each point of contact at Coppersmith, from sales to service, were extremely responsive and went out of their way to assist in finding the perfect solution for my client. I will not hesitate to work with your company on another kitchen design project in the future.

The best service and production

The best service and production

Great products and service!

I was very happy with the custom sink they provided, as well as the shop drawing process and service.

Seamless experience & beautiful custom hood

Seamless experience with this company. Stephen was an excellent initial point of contact for my custom range hood, and the design team was very fast at getting the proofs over for my review. The hood came out exactly as I wanted it to. Will work with them again!

Designer DS3 Range Hood

Coppersmith was great to work with on the procurement of our hood for one of my remodels ~ my client is thrilled with the final look and the overall functionality of the internal blower ~ already have another hood on order with Coppersmith and will continue to partner with them on future projects!!

48” Beauty

Ordering process was very easy. I received one on one attention until I got the exact diagram of the vent hood that I wanted. Had one delay in shipping but the company worked to get my vent hood in time for my new home.

66 inch mega hood

We ordered a 66 inch hood for a kitchen remodel. My salesperson (Stephen) has been wonderful to work with. He checked in often. Item arrived so well packed and in perfect condition. There were even white gloves for handling the hood during install. (My only complaint was that the shipping company left the giant crate on the street and the contractor had to scramble to get someone to unload it.)

Excellent Problem Solving

We had a problem with the filters and surrounding pieces not fitting into the opening on our new Coppersmith hood. It was an odd problem and Denise was wonderful helping us through this. She connected us with Trade Wind since it was their parts that were in question. They were also great and offered to make a smaller replacement piece, which they did. It arrived quickly and the problem is now solved. We are grateful for the excellent customer service from both Denise at Coppersmith and Shannon at Trade Wind.

Copper Sink

We love our new copper sink! It fits perfectly, is well sealed, blends in well with our counter top, Thank you!

Copper table top

The copper table top turned out very nice! We really like it!

Happy Clients

World Coppersmith is responsive and quick with communication and shop drawings. My clients are happy with the look and function of their hood!

Custom hood

Love our custom vent hood. Makes our kitchen look great.

The Best!

We had the best experience start to finish with Coppersmith. Our hood is gorgeous, and when we had a question about cleaning it, we got a response in under 24 hours.

5-Star Form & Function

As the homeowner and designer of this kitchen project, I really wanted a standout piece. I chose a World Coppersmith hammered brass hood with stainless steel straps and rivets, and it is a showstopper. Not only is it beautiful, the powerful fan insert keeps the air clean throughout the kitchen. - Liane

Copper and brushed nickel hood

So very happy with the quality and beauty of my new hood!

Gorgeous!

We ordered a custom hood and sink for our kitchen remodel and love them both! Great quality workmanship.

Free standing tub

We customized the size to make the tub taller. Beautiful tub and great service.

Hood vent

CopperSmith was always helpful and quick to respond anytime I had a question. Their finishing work is custom and well worth the money. I wouldn’t hesitate using them again.