SIX FREE SAMPLES! | COVID-19 STATEMENT
Covid-19 Statement
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This sample set is exclusively for authorized showrooms. Enthusiasts ultimate tool for your next project! We've selected and curated our most excellent finishes for custom range hoods, bathtubs, sinks, tabletops, and much more. If you are a building professional, please contact us directly to see if you're eligible for a free sample set box. We recommend ordering a metal sample swatch set to ensure you get the exact color and texture you want. All metal sample swatches are 2” wide x 3” long.
The TRADE ACCOUNT SAMPLE SET BOX includes:
Artisan Sample Set
Rustic Copper - Hand Hammered
Fire Copper - Hand Hammered
Red Fire Copper - Hand Hammered
Verde Copper - Hand Hammered
Aged Copper - Hand Hammered
Polished Brass - Hand Hammered
Polished Copper - Hand Hammered
Modern Sample Set
Natural Copper - Smooth
*Natural Brass* - Smooth
*Matte Brass* - Smooth
*Mill Aluminum* - Smooth
*Brushed Stainless Steel* - Smooth
*AVAILABLE FOR SELECT PRODUCTS ONLY - PLEASE INQUIRE*
Classic Sample Set
Light Antique Copper - Smooth
Antique Copper - Beehive Hammered
Antique Copper - Light Hammered
Antique Copper - Heavy Hammered
Antique Copper - Hood Hammered
Dark Antique Copper - Heavy Hammered
Bronze Copper - Hood Hammered
Rose Copper - Bouquet Hammered
New Penny Copper - Smooth
Mill Aluminum - Smooth
Old Coin Copper- Grain Hammered
Antique Brass - Smooth
Dark Antique Brass - Smooth
For customers needing samples outside the continental United States, please contact us directly at sales@worldcoppersmith.com or 1-888-431-4677 for further assistance.
Our metals have been selected based on performance and quality. Colors and textures on your computer monitor or smartphone may vary slightly from the actual materials. When an exact color or texture match is needed, we recommend ordering samples for your further review before placing your order.
Digital surface material images are provided as a preliminary color reference and should not be used for final color selection. For accuracy, order, and view an actual sample. Due to individual computer/monitor settings: color, texture, and pattern size may vary from the actual sample. Not every finish is available on every product – please reference product specification guides for finish availability by product. Colors will vary. Order a sample to ensure you get the exact color you want.
We will accept returns on all in-stock items. Email us at support@worldcoppersmith.com and our customer service team will provide you with a return of goods request. Custom and made-to-order products are not eligible to be returned.
Call our customer service department for clarification on product specific questions at 1-888-431-4677. You will be responsible for the cost to ship and insure the product back to us. The shipment of a return is to be independently arranged and covered by the customer. We are only able to accept returned items that are in-stock items, in original packaging and new condition. This means that products with any scratches, stains, damages, or modifications cannot be returned. A minimum 15% restocking fee applies to all returns.
We cannot, under any circumstances accept returns that have been installed. Please inspect your order the moment you receive it. If a product arrives damaged, please contact us right away so we can arrange for an exchange or return. Save all packing materials and your damaged item. To file a claim you must contact us via email at support@worldcoppersmith.com within three (3) calendar days of delivery and our customer service team will assist you. Claims received in excess of three (3) calendar days beyond the delivery will not be accepted. Photographs must be clear and attached to your claim within three (3) calendar days. Please note that photographs are required to process damage claims and we will not be able to process your claim without photographs. Take photographs of the damaged item and packaging for your records, and e-mail a copy to support@worldcoppersmith.com along with your damage claim information.
Orders canceled within 24 hours from the time of placement are subject to a 3% transaction fee. After the 24-hour window, orders will be subject to a minimum 10% administration fee without exception. AFTER 48 HOURS ALL SALES ARE FINAL meaning that all orders will not be eligible for cancellation.
Do not sign for damaged products. You must note the damages with the driver or shipping company at the time of delivery. If the package is damaged in transit, please refuse the delivery and SIGN THE DELIVERY RECEIPT AS DAMAGED.
We do not consider product variances as defects.
CopperSmith products are handmade from copper, and our warranty does not cover any patina, tarnish or color changes that may occur to the product. Improper cleaning or care of copper sealed products may result in patina changes or removal and are not subject to warranty claims. Any warranty claim will subject to shipping charges.
Please see our care and maintenance instructions for more detail.
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Contact
CopperSmith
7700 68th Ave North
Suite #1
Minneapolis MN 55428
1-888-431-4677
