Are you a manufacturer or retailer?

We manufacture and source our in-house CopperSmith® brand from all over the world, selling directly to homeowners, interior designers, and contractors. We also retail complementary products from other reputable brands.

 

Copper Range Hood ordering process?

You can order your copper range hood directly on the website. After purchase, we will provide a detailed CAD drawing for your approval. Please note, CAD drawings may not be available on all models.

 

We already have an insert fan, can we use it with a CopperSmith range hood?

You can send us the specifications, and we will review to see if this is possible. We also offer an extensive collection of insert fans from three premium brands that coordinate with our range hoods.

 

What size insert fan/liner should I order?

Typically we recommend you order the same width insert fan/liner as your range hood. If you are ordering a 36” wide range hood, stick with a 36” insert fan/liner. Please note, certain insert fans/liners will not fit in particular range hood models, and you will need to go with an insert fan/liner one size smaller. One of our friendly and knowledgeable sales associates will advise if this is an issue.

 

What is a remote blower?

A remote blower is an insert fan system that puts the motor in the attic instead of in the range hood. The primary benefit of a remote blower is it is quieter than an insert fan located inside a range hood.

 

How much CFM Do I need?

You will need to refer to your stovetop manufacturer product documentation to get the most accurate recommendation. You will also want to consider the amount and type of cooking you do to make sure you get an adequate system for your needs.

 

What size vent opening will I need for my insert fan?

Required vent size opening varies from manufacturer to manufacturer. Our standard insert fans available for checkout with a range hood have the following sizes:

 

395 CFM = 7” Round
610 CFM = 8” Round
1260 CFM = 10” Round

390 CFM Remote Blower = 6” Round
835 CFM Remote Blower = 8” Round
1260 CFM Remote Blower = 10” Round

 

Do our copper products patina?

Most of our products are sealed to stop further patina. Some of our product finishes do feature living or natural patinas that will continue to change. Check the particular product page before purchase for the most accurate information.

 

Delivery Timelines?

We offer a broad mix of custom made to order products and in-stock ready to ship items. Please refer to the product page for the most accurate information regarding delivery timelines.

 

Shipping Charges?

All orders over $100 ship free*. Extra shipping charges will apply to orders to Alaska, Hawaii, and Canada.

 

*Exclusions apply for select freight items.

 

Returns?

We will accept returns on all in-stock product orders. Returns will be subject to a 15% restocking fee, and you will be responsible for covering the cost of shipping back to us. Custom product orders are not eligible for return.

 

Sink Dimensions?

All of the dimensions listed on worldcoppersmith.com are outside/exterior dimensions. Our kitchen sinks have 2” rims. Our bathroom sinks and bar sinks have 1” rims.

 

Care?

Use soapy water and soft rag to clean your range hood or sink. Please note, we offer an extensive product line and care instructions may vary depending on the product.

 

Do you offer Custom Designs?

Custom designs are available on all CopperSmith products. Simply email us a concept drawing, and we will provide a quote.

 

Do you offer trade accounts?

Qualified professionals can apply for an account with us. Once approved, you will receive specialized service and exclusive discounts.

 

What gauge are our copper range hoods and copper sinks?

The majority of our copper range hoods are 16 gauge, and copper sinks are 14 gauge. Always refer to the specific product page for the most accurate information.

 

What is the faster way to receive customer service?

It is best for you to email us your complete contact info and product interests to receive fast customer service. Our customer service personnel will get in touch with you after you submit your information.